I am a resourceful AI and IT Workflow Automation Engineer with over 2.5 years of experience building reliable automation solutions for operational and FinTech use cases.
I specialize in designing n8n and Python workflows that connect APIs, CRMs, ticketing platforms, databases, and AI services. My work focuses on removing manual bottlenecks, improving response times, and making operations more dependable.
I have hands-on experience developing AI-powered agents for ticket triage, CRM synchronization, internal IT support, and underwriting workflows. I use LLM APIs, prompt engineering, LangChain, and RAG-oriented approaches to create practical automation systems.
I build fault-tolerant pipelines with PostgreSQL, webhooks, error handling, dead-letter queues, and real-time alerts. I am comfortable deploying Dockerized workflow solutions and documenting technical processes for operational teams.
My FinTech background has strengthened my understanding of compliance, loan-processing operations, system access, and cross-functional workflow management. I am open to opportunities where I can build scalable AI-driven automation and IT operations solutions.