I am an experienced customer service and hospitality professional seeking long-term, full-time employment in hospitality. I am authorized to work in the United States for any employer.
I have worked in hotel operations, front desk service, food preparation, housekeeping support, retail sales, and customer-facing call center environments. I focus on making customers feel welcomed, supported, and informed.
My background includes handling guest communications, billing, shuttle scheduling, reservations, cashiering, merchandising, stocking, and maintaining clean and organized work areas. I am comfortable balancing service quality with daily operational tasks.
I also have warehouse and freight-handling experience, including unloading trucks, sorting products, stocking shelves, shipping and receiving, and using a pallet jack. I work well in fast-paced team environments and follow safety and cleanliness standards.
I bring strong communication, typing, administrative, and computer skills, including Microsoft Office, Google Docs, Windows, and office equipment. I am dependable, adaptable, and committed to providing positive service to customers and coworkers.
I preload and handle packages during early morning shifts at UPS. I support package movement and warehouse operations in a fast-paced environment.
I follow handling and workplace safety procedures while contributing to efficient daily operations.
I unloaded trucks, sorted products in the backroom, and stocked merchandise on store shelves. I helped keep aisles neat, clean, and ready for customers.
I also greeted customers and answered questions, combining inventory work with customer service.
I worked in the sales and clothing department, providing customer service and support as part of the store team. I helped create a safe and enjoyable environment for customers and coworkers.
I set up floor displays and runs as requested by management and transported and worked pallets and gaylords of clothing.
I worked in a call center as a non-urgent medical transportation reservationist. I handled reservation-related customer service for members of Tufts, SWH, UHC, and Medicaid.
I communicated with members to support transportation scheduling needs accurately and professionally.
I began in housekeeping and progressed into Gallery Host, food preparation, and front desk responsibilities. I supported guests through customer service, communications, billing, and room service coordination.
I also scheduled shuttles and assisted with maintenance and housekeeping service needs, contributing to a positive hotel guest experience.
I processed customer transactions and provided customer service in a retail grocery environment. I supported loss prevention and maintained a helpful, professional checkout experience.
I also stocked products as needed and assisted with general store operations.
I performed general sales office administrative duties for a hotel. My responsibilities included distributing banquet orders, documenting local events, preparing forms and documents, and maintaining files.
I operated office equipment including fax machines, Xerox equipment, and printers while supporting daily office operations.
High School Diploma
Completed high school diploma studies.
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