I am a motivated administrative and healthcare billing professional with strong organizational skills, attention to detail, and a professional, outgoing approach to client service.
I have experience managing patient billing, insurance verification, benefit compliance, claims follow-up, secondary insurance billing, payment processing, and coordination with accounting applications.
I have progressed from front desk leadership into a Billing and Insurance Administrator role, taking on increased responsibility for accurate and timely patient account management.
I also bring experience in reception, retail sales, store oversight, personal assistance, event coordination, and elder care. These roles strengthened my interpersonal communication, scheduling, administrative, and customer-service abilities.
I am highly proficient with Microsoft Office, including Word, Excel, and PowerPoint. I value planning, accuracy, respectful communication, and delivering dependable support to patients, customers, colleagues, and management.
Promoted after approximately one and a half years with the company to assume responsibility for billing and insurance administration.
Verified benefits for new and existing patients, followed up with insurance companies, coordinated billing information with accounting applications, verified diagnoses, billed secondary insurance, and audited patient billing to support timely claim submission and payment.
Led front-office activities in a chiropractic setting, including welcoming and registering patients, scheduling appointments, and processing payments.
Provided organized, professional patient service while supporting daily reception and administrative operations.
Managed front-desk coverage during full-time shifts of eight or more hours and welcomed guests to the spa.
Organized guest experiences, supported product sales, maintained personal information, and assisted with the transition from Red Door Spa to MYND branding.
Provided respite care for caregivers of an elderly client in the southeastern Connecticut region.
Prepared meals, assisted with personal hygiene, and provided interactive care so family caregivers could take time to rest and recharge.
Worked in multiple retail sales roles, supporting customer service, inventory maintenance, and shop opening and closing responsibilities.
Provided management-level oversight at Hope + Stetson and Company of Craftsman, helping support daily store operations.
Provided personal assistant support, including organizational and administrative services.
Assisted with event coordination, special projects, and day-to-day task management.
High School Diploma
Honor student and 2012 graduate.
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