I am an experienced automotive service professional and administrative secretary with more than six years of experience in customer service, vehicle maintenance coordination, and after-sales support.
I have managed end-to-end vehicle service processes, including customer appointments, repair orders, quotations, invoices, maintenance updates, and vehicle delivery follow-ups.
I communicate technical repair and maintenance information clearly to customers, coordinate closely with workshop technicians, and handle complaints professionally to maintain strong customer satisfaction.
In my current secretary role, I manage office documents, reports, filing systems, schedules, meetings, internal communications, and confidential records while supporting management with operational tasks.
I bring strong communication, problem-solving, teamwork, time-management, customer-service, and Microsoft Office skills. I am fluent in English and a native Myanmar speaker.
Managed customer vehicle service processes and service appointments. Prepared repair orders, quotations, and invoices for vehicle maintenance and repair work.
Coordinated with technicians on repair and maintenance activities, explained technical issues and recommendations to customers, and handled complaints professionally to maintain customer satisfaction.
Assisted customers with vehicle service and maintenance inquiries and scheduled service appointments. Updated customer records and supported after-sales service activities.
Coordinated repair progress with workshop technicians and followed up with customers regarding vehicle status and delivery timelines to support customer satisfaction.
Manage office documents, reports, filing systems, and accurate records. Maintain confidential information and support reliable administrative operations.
Coordinate meetings, schedules, and internal communications. Assist management with administrative and operational tasks.
Bachelor of Engineering, Mechanical Power
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