I am a dedicated and service-oriented Tourism Management graduate with practical experience in hotel front office operations and airline sales and customer service.
I have assisted guests with check-in and check-out procedures, room assignments, and inquiries while helping ensure their comfort, privacy, and satisfaction.
I am comfortable handling customer calls, messages, questions, and service requests in fast-paced hospitality environments. I also have experience promoting services and providing basic sales support.
I am known for being professional, courteous, organized, adaptable, and attentive to guest needs. I can work effectively both independently and as part of a team.
I am seeking an opportunity in the hotel, restaurant, airline, or broader hospitality industry where I can contribute strong customer service and communication skills while continuing to develop my career.
Supported hotel front office operations during an internship at Hilton Manila. Assisted guests with check-in and check-out procedures, room assignments, and general guest interactions.
Helped ensure guest comfort and privacy while responding professionally and courteously to service needs in a fast-paced hospitality environment.
Completed an internship in the Sales Department at EVA Airways, providing customer service and sales support.
Handled customer inquiries, calls, messages, and questions, while promoting available services and assisting with customer communication.
Bachelor of Science, Tourism Management
Bachelor of Science in Tourism Management.
This professional hasn’t added portfolio projects yet.
This professional hasn’t listed any services yet.