Business Development Manager | Strategic Partnerships & Account Management

Planned and executed corporate anniversaries, brand openings, commercial events, and branding projects from initial planning through on-site delivery. Managed project timelines, workflows, budgets, procurement activities, and resource coordination.

Coordinated clients, design and production teams, vendors, and on-site staff throughout all project stages. Built and maintained a Philippine vendor network covering booth construction, event production, logistics, audiovisual services, and venue rental, while handling proposals, partnership planning, issue resolution, stakeholder communication, and execution reporting.

Sourced and engaged prospective brands and merchants, negotiated cooperation terms, and maintained long-term relationships with partners. Developed and managed approximately 240–250 partnership resources across luxury retail, hotels, dining, beauty, entertainment, and lifestyle sectors.

Created membership benefits, brand collaborations, co-marketing campaigns, and exclusive experiences based on member needs. Coordinated marketing, operations, design, customer service, and external partners; applied barter trade and resource-exchange models; and supported merchant partnership development involving digital wallet solutions, virtual currency, and currency exchange features.

Supported daily business operations, cross-department coordination, meeting preparation, action tracking, reporting, and follow-up for the CEO. Tracked projects and business opportunities, prepared proposals, and coordinated vendors and partners through execution.

Served as a business liaison for third-party API partners, facilitating business requirement alignment and communication between external partners and internal teams. Participated in API channel and integration coordination, technical procurement, partnership negotiation, workflow optimization, employee benefits administration, and internal operations.

Managed relationships with high-value VIP members in an iGaming and gaming VIP junket environment. Supported VIP membership operations and delivered personalized one-on-one service, including accommodation, transportation, dining, entertainment, check-in, and event arrangements.

Coordinated with hotels, concierge teams, dining venues, customer service teams, and external service providers to fulfill member requests. Resolved complaints and urgent service issues while supporting birthday, festive, and exclusive VIP engagement projects focused on member experience, retention, and relationship continuity.