I am a motivated entry-level data analyst currently developing my skills in SQL, Python, and data analysis. I am interested in finding patterns in data and using insights to improve processes.
I have experience in customer service, sales, training coordination, restaurant management, hospitality, and banking collections. These roles have strengthened my communication, responsibility, attention to detail, and ability to work under pressure.
I am a fast learner with a strong career-growth mindset. I work effectively both independently and as part of a team, and I value collaboration and clear communication.
I am comfortable using Excel and Google Sheets for organizing information and supporting day-to-day reporting tasks. I am continuing my data analytics education and building practical analytical capabilities.
I am eager to contribute to a company where I can grow as a data professional, support informed decision-making, and apply my operational and customer-focused experience to solve business problems.
Worked as a Senior Inspector at Kaspi Bank Collection Service in Almaty.
Developed experience in a banking collections-service environment and performed responsibilities associated with the senior inspector role.
Monitored student attendance and progress and advised students on learning, discipline, and personal challenges.
Added participants to chats and the learning platform, communicated student feedback, and supported the training process.
Welcomed and advised customers, answered questions about products, promotions, and discounts.
Worked toward sales targets while delivering customer-focused service and product support.
Prepared staff schedules, motivated employees, and evaluated team performance in a restaurant environment.
Handled guest complaints and suggestions while supporting service quality and daily operations.
Maintained a positive atmosphere and encouraged guest engagement at the hotel.
Helped organize events and ran games, contests, and shows while supporting customer service and relationships with regular guests.
Greeted and served restaurant guests, cleared tables, and served food and drinks.
Supported a positive dining experience through attentive service and guest communication.
Undergraduate Studies, Economics and Administrative Sciences
Undergraduate studies in progress. Currently in the third year.
University Language Program, Turkish Language
Completed a university language program in Yozgat, Turkey.
Course, Data Analytics
Data Analytics course, ongoing.
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