Senior QA Automation Engineer

Develop and maintain automated and manual test suites for banking applications. Build scalable Playwright automation using TypeScript and JavaScript, while maintaining Katalon automation and migrating legacy Katalon scripts to Playwright.

Perform web, mobile, and API testing across end-to-end, regression, smoke, acceptance, stress, functional, and security scenarios. Maintain Azure DevOps CI/CD pipelines, use GitHub for source control, validate data through SQL and MySQL, investigate logs in Kibana and LogZ, and support an international Agile team with automation and testing environments.

Led a multidisciplinary Maintenance and Customer Success squad, prioritizing sprint backlogs through Scrum, Kanban, and Scrumban methodologies.

Designed end-to-end L1, L2, and L3 support processes aligned with technical documentation and business requirements. Developed n8n automation flows for support operations and delivered team training and knowledge-sharing sessions to standardize processes and improve product quality.

Led automated and manual testing for online banking and ATM systems, supporting security standards and regulatory compliance. Developed web and mobile end-to-end automation with Cypress, TypeScript, and Appium, and automated API validation with Postman and JavaScript.

Analyzed application logs through Kibana and LogZ to improve banking customer journeys and resolve bottlenecks. Collaborated with Banco do Nordeste in strategic planning and used Gemini, GPT, DeepSeek, and SAI Library to accelerate script generation, test-data creation, and bug analysis.

Provided Level 2 technical support for developers in the payments market, including code troubleshooting and basic bug fixes.

Executed manual and automated API tests using Postman to validate payment gateway integrations and customer platform implementations. Created technical documentation and collaborated with product teams to investigate and resolve production issues in Agile cycles.

Designed and executed end-to-end test suites for web and mobile platforms using Cypress and Playwright. Developed Playwright and TypeScript automation focused on cross-browser compatibility and faster CI/CD execution.

Managed QA activities for a multidisciplinary squad of developers and a designer, prioritized sprint backlogs, and defined acceptance criteria. Conducted performance, load, and smoke testing across Linux and Windows environments.

Partnered with developers to investigate and resolve system bugs using real-world user data and customer feedback.

Led technical implementation for B2B clients, adapting product configurations and workflows to specific business models and operational requirements.

Bachelor's degree in Analysis and Systems Development, expected to be completed in June 2027.