I am an Industrial Engineer with more than 12 years of experience leading process management, quality assurance, operational excellence, and organizational transformation initiatives in the financial, technology, and telecommunications sectors.
I specialize in designing and implementing process management models, quality management systems, corporate governance guidelines, and operational standardization frameworks. My work focuses on improving traceability, control, regulatory compliance, and sustainable business performance.
I have led process integration and harmonization initiatives during organizational transformation and merger contexts. I collaborate with multidisciplinary teams and stakeholders to align operations with strategic business objectives.
My experience includes defining and monitoring performance indicators, conducting audits, managing corrective action plans, and driving continuous improvement initiatives. I use data and performance metrics to support decision-making and identify optimization opportunities.
I bring a strategic, cross-functional leadership approach to change management, quality culture development, and process governance. I am committed to connecting business requirements with practical, scalable management solutions that improve organizational efficiency and effectiveness.
