Business Development Representative

Researched and mapped more than 50 target accounts in the real estate market, identifying decision-makers, business requirements, industry trends, and opportunities for technology solutions. Executed personalized outreach through phone, email, and LinkedIn, engaging more than 25 prospects per month and communicating the platform value proposition.

Qualified inbound and outbound leads through discovery conversations covering pain points, urgency, technical requirements, buying authority, and solution fit. Delivered more than 10 product demonstrations monthly, maintained CRM records for over 40 active opportunities, and collaborated with account executives, marketing, product, and engineering teams to generate more than 15 qualified meetings quarterly.

Progressed from kitchen operations to front-of-house service and kitchen supervision by demonstrating customer engagement, process knowledge, adaptability, and team leadership in a high-volume environment. Manage customer interactions using active listening, relationship management, and solution-focused follow-up.

Train and onboard more than 30 employees across multiple franchise locations, standardizing operating procedures and providing performance feedback. Coordinate workforce scheduling, inventory tracking, demand planning, and cross-location resource allocation to support service quality, product availability, and workflow efficiency.

Evaluated generative AI product outputs and analyzed data to support product improvement in a remote AI analyst internship.

Applied AI tools and data analysis practices to assess output quality and contribute insights for product development and optimization.

Postgraduate studies in artificial intelligence and machine learning in Toronto, Ontario.

Bachelor's degree in Computer Science completed in Lahore, Pakistan.