Ali Mansouri-Chafik
Ali Mansouri-Chafik

Sales Leader

Actively looking · Member since 19 Oct 2026
Location
Burnaby, Canada
Desired salary
Unspecified
Work preference
Remote Only
Experience level
Senior

About

Professional summary

I am a sales leader with more than 13 years of experience across B2B SaaS, telecommunications, logistics, facilities management, recruitment solutions, and consulting. I combine a strong individual revenue track record with practical experience developing and coaching high-performing sales teams.

I have managed account portfolios, renewals, expansions, cross-sell initiatives, new-business acquisition, contract negotiation, and customer onboarding. In my SaaS roles, I have consistently exceeded quota, protected retention, and generated recurring expansion revenue across large SMB account books.

I am passionate about coaching and team development. I have helped ramp 12 new hires, with seven becoming top performers, and previously led, mentored, and performance-managed a team of 15 consultants across two cities.

I bring a data- and outcomes-oriented approach to sales leadership, using pipeline development, account strategy, customer conversations, and cross-functional collaboration to drive revenue growth. My performance has been recognized through national Top Salesperson awards and Platinum Elite Club recognition in North America.

As a certified Professional Coach in Leadership & Performance, I have delivered more than 100 one-to-one coaching sessions for sales professionals and solopreneurs. I am targeting formal sales leadership opportunities where I can build capable teams, improve execution, and deliver sustainable revenue growth.

Skills

33 capabilities

Experience

Career history

Senior Account Manager – SaaS Sage Software Canada Ltd.

Manage expansion and retention for 300–450 SMB accounts each month, representing a monthly portfolio value of $600K–$1M. Maintain a 95.8% average renewal rate and generate $35K–$55K in monthly cross-sell revenue.

Coach new hires and support managers and peers with escalations, shadowing, onboarding, and sales-process adoption. Helped ramp 12 hires over two years, with seven becoming top performers. Earned Top Team recognition in 2022, Top Salesperson awards in 2023 and 2024, and Platinum Elite Club recognition in 2024.

Founder & Performance Coach Innertrail Coaching

Coach sales professionals and solopreneurs through tailored one-to-one engagements focused on pipeline psychology, call reluctance, and closing confidence.

Delivered more than 100 individual coaching sessions to approximately 20 clients from sales and other professional backgrounds.

Account Executive – Telecom Solutions Telus Business

Generated $25K–$30K per month in new business by selling wireless, VoIP, HSIA, business security, and IoT solutions to SMB customers.

Built pipeline through prospecting, networking, and market research; negotiated and closed contracts and supported customers through post-sale onboarding.

Account Manager – SaaS Sage Software Canada Ltd.

Owned renewals and expansion for 200–300 Sage 50 AutoGen accounts per month, with a portfolio value of $250K–$400K. Supported customers through the transition to a subscription-based model.

Executed upsell and cross-sell campaigns, consistently exceeded 150% of quota, and maintained a 68% renewal rate. Improved product adoption through proactive outreach, feature walkthroughs, and success planning. Received Top Sales Rookie recognition in 2020 and Top Salesperson recognition in 2021.

Account Executive – Facilities Management ATALIAN Global Services

Contributed approximately $500K in net-new revenue and increased portfolio value by approximately 28%, including the closing of one of the company’s largest national accounts.

Negotiated long-term service contracts and identified service gaps that created upsell opportunities, expanded account scope, and strengthened customer retention.

Account Executive – Logistics & Express Delivery SDTM (Poste Maroc subsidiary)

Grew territory revenue by more than 20% in the first month, adding approximately $30K in revenue.

Used contract negotiation, pricing discipline, and focused account development to win and expand customer business.

Sales Executive – International Courier Services UPS Morocco

Played a key role in launching UPS services in Morocco and closed more than $300K in revenue in the first year and more than $400K in the second year.

Received National Top Salesperson recognition in 2016 for leading individual revenue generation.

Key Account Manager – Recruitment Solutions SACCOM HR Consulting

Led, mentored, and performance-managed a team of 15 consultants across two cities. Owned SLA delivery and held the team accountable to operational and sales targets.

Personally generated approximately $100K in annual sales revenue while managing key client relationships and recruitment-solution sales.

Education

Learning history

Cardiff Metropolitan University (via SIST Casablanca)

MBA, Project Management

University of Sunderland (via SIST Casablanca)

BA, Business Management

This professional hasn’t added portfolio projects yet.

This professional hasn’t listed any services yet.

Jobs Talent AI Tools Salaries
Menu