I am a Mexican Business Administration student with experience in sales, customer service, cash handling, and team supervision.
I have worked in dynamic commercial and hospitality environments, including bakery sales at Liverpool, pricing and logistics operations, and floor management in restaurants.
I am experienced in preparing and following up on transport service quotations, communicating with carriers, suppliers, and commercial partners, and supporting commercial proposals with pricing and availability information.
I have knowledge of digital marketing, SEO, Google Analytics, web design, community management, inventory control, and financial statement analysis.
I am proactive, adaptable, and comfortable working under pressure. I enjoy solving problems, organizing operations, and collaborating with teams.
I am looking to grow professionally in commercial, sales, customer service, and operations-related roles.
Prepared and followed up on quotations for transportation services. Maintained ongoing communication with partner carriers, suppliers, and commercial partners.
Supported commercial proposals by providing pricing and availability information. Registered and updated operational databases.
Provided customer service and sales support in the bakery area. Worked effectively under pressure and resolved customer and operational issues.
Handled inventory-related activities and supported daily sales operations.
Managed inventory, requisitions, general kitchen organization, and cash operations, including opening and closing procedures.
Supervised shift personnel and service areas, organized staff schedules, and supported smooth day-to-day operations.
Supervised floor operations and customer service activities in a hospitality environment.
Supported staff coordination, area supervision, schedule organization, and issue resolution during shifts.
Bachelor's Degree, Business Administration
Currently pursuing a Bachelor's Degree in Business Administration through an online format.
Certification, Digital Marketing
Certification covering web design, SEO, Google Analytics, and community management.
Diploma, Managerial Skills
Diploma focused on managerial skills, leadership, financial statement analysis, and decision-making.
Technical Degree, Gastronomy
Technical education in gastronomy, including hospitality and service certification.
High School Diploma
Secondary Education
Primary Education
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