Senior Product Development Officer

I lead and support new banking product development and product enhancement activities based on market dynamics, customer needs, and identified business opportunities.

I assess existing product performance and competitiveness, contribute to market research and benchmarking, and prepare analytical recommendations for product, pricing, customer, and business decisions. I collaborate with business functions to translate market and customer requirements into practical banking solutions.

I developed and supported new banking products by assessing opportunities arising from market dynamics, customer needs, and niche markets. I conducted product performance assessments and delivered management-oriented analytical insights.

I performed macroeconomic, sectoral, market competitiveness, and competitive benchmarking research. I also supported term and tariff assessments, pricing analysis, account-base mobilization analysis, monitoring and evaluation approaches, and presentations of findings to top management.

I managed journal entries, reconciliations, and bank payments while maintaining accurate financial records and supporting operational requirements.

I contributed to financial analysis, reporting, and management information needs. I applied accounting and financial data to support operational and management decision-making.

I supervised branch operations and managed customer relationships to support effective service delivery and customer satisfaction improvement.

I handled cash and account-related operations, supported resource mobilization, and ensured accuracy in reporting and daily banking service activities.

I delivered banking services to customers and supported cross-selling of financial products in a branch banking environment.

I maintained accuracy in daily transactions and operational reports while supporting customer relationship management and day-to-day branch banking activities.

Graduated with a Bachelor of Arts in Economics with a GPA of 3.26.