Lead Site Reliability Engineer & Cloud Architect FactSet Systems India Pvt Ltd
Designed and maintained multi-region AWS and GCP environments for enterprise financial analytics platforms, supporting a verified 99.99% uptime SLA. Administered more than 30 GKE and EKS clusters using Helm and GitOps, including automated zero-downtime upgrades, HPA/VPA autoscaling, and network policies.
Established SLO/SLI budgets, blameless postmortems, and disaster recovery practices with global stakeholders. Built FinOps programs that reduced cloud compute spend by 20–30%, CI/CD pipelines with Cloud Build, GitHub Actions, and Jenkins, and modular Terraform landing-zone infrastructure. Improved observability with Prometheus, Grafana, and Google Cloud Operations Suite, reducing MTTR by 35%, and developed 30+ automation utilities in Python, Go, and Bash.