I am a proactive sales and administrative professional with over eight years of experience supporting sales operations, administrative processes, customer service, and public bidding activities.
I have experience organizing, updating, and monitoring public procurement processes, issuing purchase and sales orders, and providing direct support to supervisors and management teams. I focus on improving workflow organization, accuracy, and operational efficiency.
In commercial roles, I have supported pricing activities, action plans, quotations, billing, public procurement, imports, and sales representatives. I am comfortable coordinating multiple administrative demands in a fast-paced environment.
I also have experience processing invoices in SAP, using Compras.net for public procurement processes, and assisting customers and prospective students through telephone and administrative support.
I bring strong organizational skills, attention to detail, a results-driven mindset, and a commitment to supporting business growth and operational excellence. I am proficient with Microsoft Office, Google Workspace, and intermediate English.
I organize, update, and monitor public bidding processes. I issue purchase and sales orders and maintain accurate documentation for sales and procurement activities.
I provide direct support to the supervisor with the department's daily routines and demands, contributing to organized workflows and operational efficiency.
I supported management and sales representatives with pricing activities and action plans. I helped coordinate commercial information and routine sales support demands.
I also provided support to quotation, billing, public procurement, and import departments, assisting with cross-functional administrative and commercial processes.
I processed invoices using SAP and supported administrative routines requiring accuracy and document control.
I assisted public procurement processes through Compras.net, helping maintain organized records and process follow-up.
I assisted students and prospective students with service and administrative needs. I supported entrance examination administration and related procedures.
I handled inbound and outbound telephone calls, providing information and support to students and applicants.
I provided customer service through telemarketing channels, responding to customer needs and inquiries.
I worked on customer retention activities, supporting service quality and ongoing customer relationships.
Bachelor's Degree, Business Administration
Bachelor's Degree in Business Administration.
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