I am a product, e-commerce, and retail operations professional with experience spanning software product management, physical store operations, customer service, sales, and online-store development.
I currently manage daily retail and e-commerce activities, including purchasing, supplier orders, inventory, product listings, sales, customer service, and online content. I have built and maintained an online store using WordPress and WooCommerce.
Previously, I managed software products throughout their lifecycle at Wolters Kluwer. My work included supporting product development, continuous improvement, software testing, user training, and product support.
I bring strong organisational, analytical, and communication skills, supported by hands-on operational experience and a multidisciplinary academic background in geography and environmental protection management.
I am comfortable connecting technology with business operations and user needs. I also have experience with Jira, Microsoft Office, AutoCAD, environmental management systems, and ISO 14001 auditing principles.