Bookkeeper / Accounts Receivable and Accounts Payable Specialist

Processed and reconciled invoices submitted to AAA and customers using three-way matching procedures. Verified purchase orders, supporting documentation, and invoices before payment approval, and recorded transactions in Towbook and QuickBooks Online.

Managed accounts receivable, incoming payments, customer balances, accounts payable, operating expenses, subscriptions, and tax-related accounts. Processed payroll through QuickBooks Online and maintained supporting records.

Investigated mileage claims, invoicing codes, toll charges, and payment variances. Maintained audit trails, documented adjustment requests and corrective actions, applied double-entry accounting principles, and kept books balanced through routine reconciliation.

Maintained detailed documentation, progress tracking, and compliance records in a dynamic educational environment.

Collaborated with multidisciplinary teams to support student success while strengthening communication, conflict resolution, and problem-solving skills.

Maintained confidential client records and documentation with discretion and professionalism.

Coordinated daily schedules and responsibilities while supporting multiple client needs, demonstrating reliability, organization, and strong time-management skills.

Worked in customer service and service industry roles across various employers.

Developed transferable skills in customer service, cash handling, communication, problem-solving, and organization for accounting and administrative environments.

Completed high school diploma in Livermore, California.

Completed coursework in general studies and professional development.