Customer Support Specialist

I am a customer support professional with experience assisting customers through calls, email, and messaging channels. I have supported Epic Games customers through 5CA, focusing on clear communication and effective issue resolution.

I also bring extensive retail experience from roles at Lidl and Intermarché. I have been responsible for product areas including frozen and liquid goods, helping maintain organized and efficient store operations.

I work well under pressure and perform strongly when working toward defined goals. I am focused, self-confident, and able to adapt to different work contexts.

I value teamwork and enjoy contributing to a positive, collaborative environment. My customer-facing background has strengthened my communication, service, and problem-solving abilities.

I am motivated by opportunities to learn new things and continue developing professionally. I am open to customer support and service-focused roles where I can apply my experience and grow further.