Backend Software Engineer

Designed, developed, tested, and supported C#/.NET backend services, REST APIs, automated fraud controls, and production workflows for financial services.

Built and maintained an Oracle-backed fraud case-management application with investigation workflows, case tracking, controlled access, and operational visibility. Supported Kubernetes and Flux GitOps deployments, controlled releases, configuration updates, and production troubleshooting while collaborating with product, engineering, security, fraud, data science, and operations teams.

Investigated and resolved over 20 monthly performance bottlenecks across Java/Spring Boot, Spring WebFlux, and REST integrations spanning more than 12 distributed services. Helped support approximately 99.9% uptime and improved availability by 15% through proactive monitoring and reliability improvements.

Optimized more than 30 Grafana dashboards and alerts and used Dynatrace, Kibana, and Elastic Stack for log analysis and incident investigations. Provided L2 production support, root-cause analysis, change control, deployment support, security reviews, and disaster recovery participation.

Modernized TIBCO BusinessWorks integrations into Java/Spring Boot microservices using Apache Camel, improving integration speed by 30% across more than 10 workflows.

Built and supported REST and Apache Kafka integrations across over 15 distributed environments. Provided L3 support for integration services, diagnosed API and dependency failures, and reduced production defects by 40% through unit testing, code validation, and disciplined releases.

Developed backend services processing more than one million IoT data streams daily and REST APIs connecting cloud services with over 5,000 devices.

Improved throughput by 35% through load testing and performance tuning. Owned backend implementation, testing, deployment, troubleshooting, and continuous improvements, while reducing release downtime by 50% through CI/CD automation.

Built React and JavaScript features across three major web application capabilities, improving page-load speed by 40%.

Addressed more than five usability issues and delivered improvements that reduced user friction by 30%.

Built Java and Spring Boot REST APIs for three core modules, documented endpoints, and supported frontend integration.

Performed testing, debugging, and Agile delivery activities, achieving a 98% QA success rate.

Completed a software engineering internship at Safaricom PLC.

Gained early professional experience in software engineering within the telecommunications industry.

Graduated with Second Class Honours (Upper Division).

Completed certificate training in computer software engineering.

Completed certificate training in data science using Python.