I am a Senior Engineering Manager and transformational, data-driven leader with more than 15 years of experience across software engineering, quality engineering, product development, service management, and technology delivery. I lead global teams and build high-performing, inclusive organizations that deliver measurable business impact.
I combine people-focused leadership with strong technical execution. My experience spans quality and performance engineering, release and change management, incident management, configuration and asset management, engineering standards, and product delivery.
I use Agile practices, DORA-inspired metrics, dashboards, and operational data to improve delivery predictability, quality, throughput, and customer outcomes. I have led large-scale transformation initiatives, including global QA modernization, engineering metrics adoption, and automated governance controls.
I am experienced in mentoring leaders, coaching teams, managing recruitment, addressing performance challenges, and aligning technology strategy with senior stakeholders and vendors. I value ownership, transparency, collaboration, continuous improvement, and customer-centric delivery.
I am also committed to diversity and inclusion in technology. I founded and scaled Women in Technology communities, supported mentoring initiatives, and created opportunities for women entering or progressing in technical careers.
Owned end-to-end engineering delivery for a demanding client, taking the team from development through a client-ready release within two months in a matrix organization and AI-driven environment.
Adapted team capacity and priorities by reallocating engineers across projects in response to changing client needs. Proposed recognition frameworks and coordinated engineering meetups to strengthen engagement, knowledge sharing, and collaboration.
Designed and delivered a self-funded one-month initiative combining technology mentoring, career-change support, and professional photography for women in technology. Delivered 22 sessions while applying AI and engineering delivery principles.
Owned the initiative end to end, including service design, AI-assisted website development, mentoring, photography, operations, and continuous improvement. Adapted DORA-inspired metrics to measure lead time, failure rate, MTTR, and delivery frequency, and presented the project to the technology leadership community.
Built and led a combined Quality, Service Management, and Performance Engineering organization covering performance and quality engineering, change and release, incident, configuration, and asset management.
Led technology stability initiatives, including service ownership, application ownership guidelines, RACI definitions, process refreshes, and knowledge-sharing programs. Initiated company-wide DORA metrics dashboards across approximately 60 Scrum teams, contributing to doubled change throughput within a year.
Implemented defect-management analytics, application maturity dashboards, engineering standards, automated controls, and IT asset management investment through ServiceNow. Mentored global teams and local leaders, acted as liaison for Poland Technology and vendors, and scaled the Women in Technology community globally.
Built the Quality Management department from scratch, including test architecture, quality metrics and gates, release management, and configuration and asset management functions. Transformed global QA and development structures to improve delivery speed and collaboration.
Served as Interim Head of Quality Assurance for nine months, leading a global organization of approximately 160 people. Delivered improvements in test coverage, automation, targeted test execution time, security monitoring, and defect leakage while managing budget and operational processes.
Introduced an evergreen hiring model that filled approximately 40 QA roles in one year, led the global Xray Test Management System rollout, drove system integration testing, and established the Poland Women in Technology community.
Coordinated key company initiatives, including legacy application decommissioning that retired all V-5 deprecated services affecting thousands of clients.
Supported internal and external customers, led release-management activities, and drove continuous improvement across software delivery and stability processes.
Managed multiple teams, coordinated technical initiatives, and supported recruitment activities.
Planned team development, facilitated improvement discussions, and recognized team achievements to strengthen delivery and engagement.
Led end-to-end testing across multiple teams and clients, including effort estimation, test-plan design, progress reporting, and coordination of parallel testing activities.
Built and scaled QA teams, supported recruitment, implemented test automation, and contributed to the global testing community.
Introduced a Quality Center-based test management framework that improved testing structure and consistency. Coordinated on-site and remote teams to support efficient collaboration and timely delivery.
Prepared test strategies and plans, tracked execution, drove process improvements, supported desktop application testing, and advised clients on quality enhancements.
Worked as a Senior Software QA Engineer within Sabre Polska, contributing to software quality engineering and testing activities.
Worked as a Contributor Software QA Engineer within Sabre Polska, supporting software quality assurance and testing delivery.
Started a software quality assurance career at Sabre Polska as an Associate Software QA Engineer, supporting testing and quality delivery.
Master Engineer, Computer Science | Applied Computer Science
Master Engineer degree in Computer Science and Applied Computer Science.
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