Administrative Assistant

Worked in the Financial and Administrative Department of the Council of State of Ghana, a government agency that advises the President and other state authorities. Provided reception and administrative support, including greeting visitors, handling deliveries, receiving and distributing office letters, and managing general communications.

Supported human resources and administration activities by tracking staff arrival times, reporting leave requests, and communicating information about Civil Service events. Managed appointments and calendars, reminded the Director of Finance and Administration about urgent documents and issues, and drafted office memos.

Supported client relationship activities and served on a committee planning the Ghana Garden and Flower Show, an event promoting horticulture in Ghana.

Contacted vendors, customers, ambassadorial offices, government officials, and influencers to communicate event information. Made approximately 10 to 20 calls daily and developed customer relationship management, communication, and workplace collaboration skills.

Completed a one-year Master's degree program in International Business. Coursework included economics, marketing, business governance, B2B and B2C business concepts, business administration, and business ethics. Degree was achieved in February 2026.

Graduated with Second-Class Honors, Division One in Business Management. Developed knowledge in marketing, economics, accounting, business management, teamwork, organizational skills, leadership, corporate social responsibility, and sustainable development.

Completed the West African Senior School Certificate Examination curriculum, studying Elective Mathematics, English Literature, and Geography.