I am an AI and Automation Specialist with more than seven years of experience designing, building, and scaling intelligent automation systems for SaaS, MarTech, agency, and B2B environments.
I specialize in GoHighLevel, n8n, Make, Zapier, and Pabbly, creating end-to-end workflows that reduce manual operations, improve client lifecycle management, and connect fragmented business tools.
I build AI-powered workflows using the OpenAI API, structured JSON outputs, and RAG concepts. My work includes lead qualification bots, appointment-booking systems, AI content-generation pipelines, and automated outreach processes.
I have extensive experience integrating CRMs, email platforms, Stripe payment systems, Calendly, Google Calendar, REST APIs, and webhooks. I also develop automation solutions with Node.js and Python.
As a freelance consultant, I have delivered more than 450 automation and digital systems projects, earning a 4.9/5 rating on Legiit and a 100% Job Success Score on Upwork.
I value clear documentation and operational scalability. I have written more than 20 SOPs, technical guides, workflow tutorials, and video walkthroughs to help teams and clients manage systems independently.
Worked remotely as an AI and Automation Systems Specialist, designing and deploying end-to-end automation systems for operational and client-facing use cases.
Built scalable workflows involving CRM processes, AI agents, outreach automation, payment and calendar integrations, and internal operations infrastructure.
Worked remotely on AI automation and digital systems. Architected workflows with GoHighLevel, n8n, Make, and Zapier, reducing manual operational overhead by more than 40% and saving clients more than $2,100 monthly.
Built CRM pipelines, automated SMS and email sequences, sales funnel stages, and integrations with Stripe, Calendly, Google Calendar, CRMs, email platforms, and project-management tools through REST APIs and webhooks.
Designed OpenAI API-based AI agent workflows using structured JSON outputs and RAG concepts for lead qualification, appointment booking, and content generation. Created SOPs, user guides, training materials, dashboards, onboarding flows, and data-management pipelines.
Delivered more than 450 automation and digital systems projects across SaaS, MarTech, and B2B services. Earned a 4.9/5 rating on Legiit and a 100% Job Success Score on Upwork.
Built client-facing automation systems for lead generation, nurturing, content pipelines, sales processes, payments, scheduling, and CRM operations. Developed outreach workflows managing more than 1,000 prospects and supported multi-channel campaigns that generated more than 2,500 high-quality links.
Created technical documentation, workflow guides, SOPs, and video walkthroughs that enabled clients to self-manage deployed systems with reduced ongoing support requirements.
Worked onsite as an Automation and Outreach Systems Specialist, developing email automation sequences and workflow logic for multi-platform outreach pipelines.
Supported automated outreach campaigns, CRM status updates, prospect pipeline tracking, and operational documentation.
Worked onsite as an Associate Software Engineer on client-facing software systems and platform integrations.
Implemented multilingual features for Linked POS software, assisted with HOS Directory platform integrations, and participated in bug-fixing and QA processes.
Completed onsite software engineering training focused on practical software development and client-facing systems.
Contributed to CMS platform design and development using WordPress and Drupal for a prominent US-based institution's digital infrastructure.
BS (Hons.), Software Engineering
Bachelor of Science (Honours) in Software Engineering.
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