Senior Software Engineer

Develop internal cloud access platform capabilities serving more than 3,000 users. Reduced daily support inquiries by 65% by analyzing recurring support-channel questions and prioritizing the most requested product features.

Designed and implemented end-to-end test automation with Cypress, reducing manual QA effort by 50%. Eliminated more than 800 redundant IAM roles through standardized AWS developer roles and least-privilege access practices. Architected a failover data path from ServiceNow to an internal data lake using Databricks to maintain service availability during ServiceNow outages.

Architected and automated CI/CD pipelines using Jenkins and Spinnaker, reducing deployment time by 60% while integrating testing and post-deployment validation. Containerized third-party software with Docker and Kubernetes across on-premises environments and AWS EKS, using Kustomize overlays to reduce configuration errors by 60%.

Developed RESTful Java and Spring Boot APIs, automated secrets rotation with AWS Lambda, and integrated Karpenter with EKS to reduce costs by 20%. Built a Kubernetes-based migration system that moved over 110 million user records in under 20 hours and an HTTP gateway proxying over 30 billion daily requests. Executed Gremlin chaos tests, including blackhole, latency, and CPU and memory scenarios, and implemented blue-green deployment strategies for zero-downtime releases.

Built a full-stack rotation-matching web application using Angular, Express, and MongoDB to streamline internal workflows.

Created Dynatrace and Splunk dashboards with alerting, reducing incident-resolution time by 20%. Prototyped a data-comparison tool using Java and the ELK Stack to match data between ADABAS and Microsoft SQL Server.

GPA: 3.76.