Customer Service and Customer Support Professional

I am a customer-focused professional with experience in customer service, customer support, operations, sales support, administrative work, and team coordination. I am committed to delivering efficient service, resolving enquiries professionally, and creating positive customer experiences.

I have worked in fast-paced customer-facing environments where I handled orders, answered customer questions, maintained service standards, and supported day-to-day operations. I communicate clearly and remain organized when managing multiple priorities.

My background also includes customer success, operations, artist management, executive production, marketing, public relations, sales, and event support. I have coordinated schedules, logistics, workloads, deliverables, and stakeholder communication across a variety of projects.

I am experienced in following up on customer needs, identifying and resolving issues, supporting customer acquisition, and contributing to commercial outreach. I value reliability, adaptability, teamwork, and clear communication across diverse cultural contexts.

I am fluent in Portuguese and English, with advanced Spanish and intermediate Italian. As a Brazilian and Italian citizen based in Porto, Portugal, I am available to start immediately for full-time roles during standard business hours.