AI Automation Engineer Msquare Automation Solutions Private Limited
I led discovery sessions to map client processes, identify operational bottlenecks, define success criteria, and design suitable automation and AI solutions. I independently owned delivery from requirements analysis and architecture through implementation, testing, documentation, edge-case handling, and client hand-off.
I developed more than 1,000 Make.com and n8n workflows and delivered ERPNext, Shopify, CRM, KYC, invoicing, order fulfillment, inventory synchronization, HR screening, LinkedIn outreach, and sales automation systems. I built VAPI AI and Retell AI voice agents, RAG-enabled assistants, and email, WhatsApp, and SMS chatbots integrated with Twilio, OpenAI, calendars, CRMs, and DocuSign. I communicated directly with clients in the UAE, Australia, the US, and New Zealand and performed multilingual voice AI testing.