Senior Project Manager

I supervise a team of 10 permanent employees and onboarded 24 staff members supporting the U.S. Department of War Military Spouse Employer Partnership contract. I manage cross-functional initiatives for the Potential Partner Recruitment, Potential Partner Vetting, and Job Search Navigator teams.

I track OKRs and provide weekly, monthly, quarterly, and annual reports to senior leadership and government stakeholders. I designed a new employer recruitment department and intake infrastructure, redesigned employer vetting with RACI accountability to reduce cycle time from 73 to 29 days, and led deployment of a Salesforce-based CRM system that increased team production by 43% year over year. I also grew the employer partner network from 668 to more than 1,100 partners.

I maintained a portfolio of more than 40 corporate employer accounts and 20 military installations. I monitored engagement metrics, identified performance risks, and escalated recommended mitigation plans to leadership.

I increased program engagement by 20% by designing and executing cross-functional outreach programs involving employers, installations, and senior program leadership. For three consecutive years, I served on the annual meeting planning committee and developed executive presentation materials, post-event performance reports, employer panel discussions, and leadership workshops.

I provide project delivery and event production services for private- and public-sector clients. My responsibilities include business case documentation, budget allocation, venue research, vendor sourcing, supplier contract management, travel arrangements, onsite execution, and post-production metrics.

I have delivered corporate conferences, marketing events, executive meetings, trainings, incentive programs, fundraisers, and annual meetings for audiences ranging from 100 to 3,000 attendees. I manage budgets from $5K to more than $1M and achieve 5–10% cost savings through vendor negotiation, budget tracking, and financial reconciliation.

I applied Lean Six Sigma, project management methodology, and SQL-driven reporting to redesign a nationwide Department of Veterans Affairs appointment reminder process. The redesign generated an estimated $455,000 in annual postage savings supported by formal cost-benefit analysis documentation.

I led a nationwide appointment reminder mailing project across 22 VA hospitals, overseeing daily SaaS programs, SQL workflows, printing, and distribution. I also designed and maintained 50 standardized communication templates to strengthen process documentation and change management controls across delivery channels and print sites.

I managed monthly program operations, including initiative planning, financial budget management, and stakeholder engagement for a community of more than 3,000 participants.

I increased annual paid membership by 15% through targeted program development and cross-sector partnership management.

Master of Business Administration in Management.

Bachelor of Business Administration in Marketing.

Leadership Macon County Cohort II graduate.