Chartered Engineer / AI Program Manager Banglalink Digital Communications Ltd. (VEON Group)
Lead governance and execution for more than 30 concurrent strategic initiatives across network, IT/BSS, B2B ICT, digital platforms, infrastructure, data, and AI. Manage integrated milestones, RAID controls, resources, vendor dependencies, and service-readiness activities.
Manage programme budgets and commercial settlements of up to USD 10 million, including contractual obligations, procurement inputs, vendor commitments, and regulatory requirements. Own weekly executive dashboards, programme reviews, and escalation discussions covering schedule confidence, financial status, risks, and decisions.
Lead delivery assurance for RFP and supplier-selection activities and coordinate AI programmes involving customer-facing chatbots, NOC chatbots, voice bots, and advanced customer-handling tools. Deliver initiatives including API Hub, call-centre modernization, PCRF transformation, Data Clearing House swap, VAS consolidation, international roaming, and crowdsourced network analytics.