Illia Zhekov
Illia Zhekov

Sales Development Representative / Client Acquisition Specialist

Open to offers · Member since 23 Oct 2026
Location
Bangkok, Thailand
Desired salary
Unspecified
Work preference
Remote Only / Full Time
Experience level
Mid

About

Professional summary

I am a disciplined Sales Development and Client Acquisition Specialist with six years of experience in high-volume customer acquisition, outbound sales, field prospecting, and client retention.

I specialize in cold and warm outreach, lead qualification, objection handling, rapport building, and communicating value propositions to prospective customers. I am comfortable working toward ambitious activity and conversion targets.

In my current remote sales role, I conduct 90–130+ outbound calls daily, with peak volumes of 220 calls. I maintain detailed CRM records, manage follow-up schedules, and use client conversations to identify needs and drive conversion actions.

I have contributed to revenue growth by reducing churn, resolving complex objections, restoring account activity, and improving retention. My work helped support 30% revenue growth over a six-month period.

My prior field sales experience strengthened my ability to engage international customers in person, build trust quickly, and tailor offers to individual preferences. I also have experience mentoring new employees and supporting onboarding workflows.

I am fluent in English and interested in remote SDR, BDR, client acquisition, and sales roles within global technology, SaaS, and digital-services environments.

Skills

17 capabilities

Experience

Career history

Outbound Sales & Client Retention Specialist Online Services Platform

Execute high-volume outbound sales outreach to warm and cold client databases, averaging 90–130+ calls per day and reaching peak volumes of 220 calls. Maintain daily reporting discipline while engaging clients, identifying needs, and driving conversion actions.

Maintain CRM hygiene by logging call outcomes, client notes, and follow-up schedules. Contributed to 30% revenue growth within six months through churn reduction, objection handling, account reactivation, and client retention efforts.

Field Prospecting & Client Acquisition Representative Tourism & Water Sports Center

Engaged international tourists in high-traffic locations to present diving and water-sports packages, build rapport, tailor offers, and close sales on the spot. Communicated with foreign clients in English daily and overcame language barriers to create immediate trust.

Served as a Peer Mentor and Onboarding Lead for two years, guiding new employees through daily workflows, monitoring on-site work discipline, and helping maintain service quality.

Education

Learning history

Coursera

Google Project Management Professional Certificate, Project Management

Completed Google Project Management Professional Certificate.

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