Mohamed-amine hafil
Mohamed-amine hafil

Customer Service Representative and Sports Team Manager

Open to offers · Member since 24 Oct 2026
Location
Vilnius, Lithuania
Desired salary
Unspecified
Work preference
Remote Only
Experience level
Mid

About

Professional summary

I am a motivated and disciplined sports professional with experience in coaching, team management, customer service, sales, and acting projects across Morocco, China, and Lithuania.

I have developed leadership and organizational skills by leading training sessions, preparing tactical plans, coordinating team operations, and supporting athlete performance in American football.

I am experienced in assisting customers, resolving inquiries and complaints, handling transactions, managing inventory, and maintaining high service standards in fast-paced environments.

I work effectively with people from different cultural backgrounds and communicate in English, Arabic, French, and Chinese. My international experience has strengthened my adaptability, teamwork, and problem-solving abilities.

I am seeking opportunities where I can apply my customer service, communication, coordination, and leadership skills while continuing to grow professionally.

Skills

14 capabilities

Experience

Career history

Actor / Commercial Talent Actors Agency

Performed in commercials, film productions, and other acting projects for an actors agency in Vilnius.

Worked in a fast-paced production environment, followed directors' instructions, and adapted effectively to different roles, scenes, and production requirements.

Coach Hangzhou Kylin American Football Team

Led and organized team training sessions and supported athletes in improving their performance, discipline, and coordination.

Developed game strategies and tactical plans, motivated players, and contributed to a championship-winning season.

Sales and Customer Service Associate Décathlon

Assisted customers with sports product selection and delivered helpful, customer-focused retail service.

Managed inventory and restocking, operated the cash register, handled transactions, and collaborated effectively with team members.

Sports Team Manager Hangzhou Kylin American Football Team

Coordinated team schedules, logistics, and operational activities for the American football team.

Managed communication between players and staff, assisted with competitions and events, and supported team performance and development.

Education

Learning history

Kazimieras Simonavicius University

Bachelor Degree, Communication and Media

Bachelor Degree in Communication and Media, ongoing.

Zhejiang University of Science and Technology

HSK3 Chinese Language Program, Chinese Language

Completed HSK3 Chinese Language Program in Hangzhou, China.

Abdelkrim El Khattabi High School

Baccalaureate, Physical Sciences

Completed Baccalaureate degree in Physical Sciences in Casablanca, Morocco.

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