Sales and Inventory Department Materiales Eléctricos de Alajuela
Assisted customers with product sales and inquiries. Managed inventory control and stock organization. Supported daily operations and warehouse coordination.
Luis Cespedes
Customer Service, Sales, Technical Support, and Collections Professional
Actively looking · Member since 24 Oct 2026- Location
- Alajuela, Costa Rica
- Desired salary
- Confidential
- Work preference
- Remote Only / Full Time, Freelance, Temporary
- Experience level
- Mid
About
Professional summaryExperienced customer service, sales, technical support, and collections professional with a strong background in call centers, retail sales, and hospitality. Skilled in teamwork, leadership, customer relations, problem-solving, and bilingual communication in Spanish and English.
Skills
12 capabilitiesExperience
Career historyCustomer Service / Technical Support / Collections Stream Outsourcing - Sirius Satellite Radio
Provided customer service and technical support assistance. Resolved customer issues and account concerns. Managed collections and payment arrangements.
Sales and Inventory Department Materiales Eléctricos de Alajuela
Continued responsibilities in sales, inventory, and customer support.
Sales, Customer Service and Billing Department Convergys - Time Warner Cable
Assisted customers with billing inquiries and service support. Handled sales opportunities and account management. Delivered high-quality customer service.
Verification Department AEGIS
Verified customer information and account details. Ensured compliance with company procedures and policies.
Sales and Collections Department STARTEK
Managed customer accounts and collections processes. Supported sales initiatives and customer retention.
Wagering and Retention Department MYBOOKIE
Assisted customers with wagering services and account support. Focused on customer retention and relationship management.
Grill Cook and Waiter ABGB Burgers
Prepared food and provided table service. Maintained customer satisfaction and teamwork in fast-paced environments.
Waiter El Patio Restaurant
Delivered customer service and dining support. Managed orders and ensured positive guest experiences.
Restaurant Staff La Peruana
Restaurant Staff Beach Dog Café
Education
Learning historyULACIT
Advanced Business Administration, Business Administration
Palabra de Vida High School
High School Diploma
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