Remote Work

Assisted with automotive repair and maintenance by coordinating access to tools and parts, performing oil changes, tire rotations, fluid replacements, bulb changes, and tire balancing. Inspected suspension and exhaust systems, assessed maintenance needs, and performed minor structural repairs including bracket, rivet, and floor repairs.

Used OBD-II scanning and diagnostic testing equipment to evaluate vehicle electronics and computer control systems. Maintained service, customer, purchase, title, and sales records; communicated repair issues, estimates, and timelines to customers; and supported safe shop operations and proper disposal of automotive fluids. Continues to provide occasional assistance as needed.

Performed field enumeration duties to support accurate Census counts in assigned communities. Interviewed residents, explained the purpose of the Census, asked survey questions, recorded responses, and verified contact information and collected data for accuracy.

Used smartphones to record information, communicated with Census personnel by phone, attended team meetings, and met with supervisors to review procedures and report concerns. Maintained accurate records of work hours, mileage, and expenses.

Provided customer service and sales-floor support in a high-volume home improvement retail environment. Assisted customers with product information, recommendations, special promotions, charge accounts, loyalty programs, and purchase-related questions.

Supported inventory, pricing, transactions, purchase orders, merchandising, and customer feedback activities. Collaborated with store management to improve service processes, reduce customer wait times, and maintain positive customer relationships.

Started as a sales associate, cashier, truck unloader, and stocker, supporting customer service, sales-floor operations, stocking, and merchandise handling. Assisted customers while maintaining organized retail materials and supporting daily store activities.

Progressed to supervisor after approximately six months and later became a closing manager. Directed team activities, supported staff training, handled closing responsibilities, and helped maintain efficient store operations and customer service standards.

Completed training and certification requirements to work as a Certified Pharmacy Technician in the Walgreens call center environment. Prepared to provide pharmacy-related customer support and follow established procedures.

Did not remain in the role due to pregnancy, COVID-related operational changes, layoffs, and transition of personnel to remote positions.

Completed General Educational Development (GED) credential in Muscle Shoals, Alabama.