I am a Finance student at the University of Calabar with informal experience supporting customers through WhatsApp, Instagram DMs, and email.
I write clear, professional customer emails and focus on understanding questions, resolving complaints, and following up until issues are addressed.
I am organized, responsive, and comfortable managing inboxes, scheduling, and customer communication. I also use Gmail, Google Sheets, and Canva for everyday support and administrative tasks.
Alongside customer support, I am learning basic bookkeeping and spreadsheet skills through my Finance studies and independent practice.
I am seeking a part-time remote email support role where I can provide reliable, empathetic, and timely assistance to customers.
I am available Monday through Friday from 10pm to 4am WAT, which aligns with US evening hours, and can begin with 10 to 15 hours per week.
Provided informal customer support for three clients and friends through WhatsApp, Instagram direct messages, and email.
Answered customer questions, followed up on requests, and helped ensure issues were resolved. Developed practical experience in clear written communication, complaint handling, and responsive support.
Bachelor's degree, Finance
Finance program in progress. Relevant coursework includes Money and Banking, Principles of Finance, and Digital Banking.
High school diploma, Accounting
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