I am an operations and sales administration professional with more than 15 years of experience supporting daily business operations, office administration, sales processes, inventory control, and reporting. I am based in Bogor, Indonesia, and I am seeking a remote role in operations support, sales administration, order management, or virtual assistance.
I have experience coordinating operational workflows, assigning tasks, developing SOPs, managing staff administration, and maintaining accurate business records. My work has included supporting recruitment, onboarding, payroll, attendance, petty cash, and third-party coordination.
I am skilled in sales order processing, purchase orders, delivery notes, invoicing, payment tracking, accounts receivable reconciliation, and tax invoice administration. I have supported marketplace, HORECA, distributor, and export-shipment administration activities.
My operational background includes monitoring deliveries across multiple branches, coordinating warehouse teams, controlling inventory, conducting stock monitoring and cycle counts, and resolving branch-level operational issues. I am comfortable preparing sales, stock, financial, production, and operational reports.
I use Microsoft Excel, Word, PowerPoint, QuickBooks, Accurate, SAP, CRM, WMS, Canva, and CapCut to support efficient administration and documentation. I also have training in virtual assistance, data analysis, inventory management, and intermediate Microsoft Excel.
I hold a Bachelor's degree in English Literature for Translation and communicate in Indonesian as my native language, with intermediate English proficiency. I am organized, detail-oriented, adaptable, and focused on delivering reliable remote administrative and operational support.
Managed daily office and operational workflows, assigned tasks to staff, and created office procedures, SOPs, and work contracts.
Coordinated third-party negotiations and supported recruitment, interviews, onboarding, and staff administration. Managed inventory, petty cash, attendance records, payroll, and overtime administration.
Monitored delivery operations across five branches and managed sales order limits, aging reports, credit note returns, incentives, and trade promotions.
Oversaw accounts receivable invoices, reconciliations, and stock control. Coordinated the resolution of branch operational issues and handled financial reporting, petty cash, and cash-flow records.
Prepared delivery notes and invoices and processed purchase orders for marketplace, HORECA, and distributor channels. Maintained payment records, tax invoices, and export-shipment administration.
Coordinated warehouse supervision, stock monitoring, and cycle counts. Supported sales administration, returns, customer service, and inventory-control activities for the Sales Manager.
Managed office inventory, petty cash, and teaching materials for course operations.
Handled student registrations, prepared financial reports, and supported front-desk and day-to-day administrative activities.
Monitored production schedules and controlled raw-material stock.
Prepared daily production reports and coordinated production-related activities with the warehouse team.
Supported office administration and maintained organized business documentation.
Assisted with document management and routine secretarial tasks in a notary office.
Sorted and packed contact lens production items as part of warehouse operations.
Reported processed items to the warehouse and supported production inventory handling.
Served food and beverages in a part-time customer service role.
Assisted customers with food and beverage orders and supported day-to-day service operations.
Bachelor's Degree, English Literature for Translation
Bachelor's degree in English Literature for Translation. GPA: 2.85.
Senior High School
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