I am an international hospitality professional with experience in luxury operations, VIP guest relations, reservations, and front-of-house service environments.
I have worked across Mexico, the UAE, Qatar, and Japan, supporting multicultural teams and delivering personalized experiences for international and high-profile guests.
My strengths include reservations management, seating optimization, VIP coordination, guest request handling, and maintaining world-class service standards during high-pressure operations.
I also bring front-office and administrative experience, including visitor management, document control, scheduling, correspondence, and coordination across internal departments.
I am skilled in hospitality platforms including Opera, SevenRooms, OpenTable, and Eat App, as well as Microsoft Office and Google Workspace.
I combine a service-oriented mindset with team coordination, cross-cultural communication, event support, and operational attention to detail.
Manage front desk and visitor management activities while providing daily office operations and administrative support.
Coordinate document control, records management, email and telephone correspondence, meeting scheduling, administrative follow-ups, office supplies, and facilities requests.
Supported luxury hospitality operations in a high-profile dining venue, ensuring service delivery aligned with international luxury standards.
Provided personalized assistance to international and VIP clientele while handling complex guest requests and high-pressure service operations.
Led front-of-house reception and reservations operations for a luxury dining environment, including high-volume reservation management and seating optimization.
Coordinated personalized VIP experiences and special requests while supervising and supporting multicultural hospitality teams.
Prepared guest arrival and departure reports and supported reception operations during a task-force assignment.
Optimized floor plans and guest flow during peak periods in collaboration with front desk and restaurant teams.
Coordinated stakeholder communication and supported environmental project initiatives at the municipal and community level.
Delivered workshops and technical research presentations while contributing to environmental and community programs.
Managed public-space and environmental improvement projects, supporting urban development and sustainability-focused initiatives.
Oversaw community communication, citizen engagement activities, and coordination related to public-space programs.
Bachelor's Degree, Urban Planning and Environmental Design
Bachelor's degree in Urban Planning and Environmental Design.
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