Arena is a technology company founded in 2018 and headquartered in San Francisco, California. It specializes in providing a real-time customer engagement platform that empowers businesses to build and monetize their own communities through AI-powered tools such as live chat, live blogs, and CommerceAI. Their platform enables brands to reclaim ownership of their audiences, fostering meaningful engagement directly on their websites or apps rather than relying on traditional social media platforms.

The company’s mission centers on helping organizations cultivate trusted, live audiences by leveraging first-party data for deeper, genuine interaction and sustainable growth. Arena’s tools are designed to increase user participation, improve conversions, and generate valuable first-party data, making customer engagement more authentic, personal, and valuable.

Arena follows a product-led growth strategy, achieving rapid adoption with over 24,000 customers in 150 countries without any marketing spend, relying on the viral nature and tangible value of their products. Their clients include major brands like Fox, Microsoft, Sony, Vans, Avon, Vimeo, Figma, Asana, Adobe, Meta, Globo, Rogers Media, and Samsung.

The company has raised significant funding, including a $13.6 million Series A round in 2022 led by Murat Bicer and CRV, attracting backing from notable investors and industry leaders. Arena’s innovative approach and AI-driven community engagement solutions position it as a leading platform for digital engagement, helping businesses create immersive experiences that turn visitors into loyal customers.

With a team culture focused on innovation and customer-centricity, Arena continuously develops next-generation engagement tools to meet evolving market needs, making it a prominent player in the software and online community platform industry.