Commissioning Agents, Inc. (CAI) is a professional services firm specializing in the life sciences and mission critical industries, recognized for its expertise in commissioning, qualification, and validation services. Founded in 1996, CAI was established with the mission to become the worldwide leader in value-added commissioning for biopharmaceutical facilities and to act as an agent for change within the industry. Over the past decades, CAI has consistently positioned itself at the forefront of innovation, supporting the highest-profile companies and manufacturers in a variety of regulated industries.

Since its inception, CAI has demonstrated a strong commitment to delivering superior client outcomes. The company has remained 100% employee-owned since 2008, which underscores its dedication to focusing on client success rather than stock market pressures. This ownership structure encourages a deep sense of responsibility and pride among employees, all of whom are invested in the company’s future and client satisfaction.

CAI’s expertise is marked by its leadership in developing and implementing new risk-based qualification approaches. The company’s co-founders and principals have authored guidance, trained industry professionals, and actively implemented solutions that have redefined industry standards. CAI is recognized as the go-to company for commissioning and qualification services, offering tailored solutions to complex challenges faced by clients in life sciences and mission critical sectors.

The company operates globally, with a workforce exceeding 700 employees and offices located not only across the United States but also in Puerto Rico, Dublin, Shanghai, and Singapore. This extensive network allows CAI to address the needs of projects worldwide, ensuring seamless integration and support for clients regardless of location. Through its consistent growth and commitment to excellence, CAI continues to expand its impact and service capabilities in the global market.

At the core of CAI’s business philosophy is a commitment to integrity, service, and inclusivity. The company fosters diverse and high-performing teams, believing that fairness and equity lead to superior results. CAI’s foundational principles—acting with integrity, serving each other, serving society, and working for the future—guide every aspect of its operations and client relationships.

Over the years, CAI has delivered more than $1.25 billion in services for hundreds of clients across thousands of projects, solidifying its reputation as a trusted partner in delivering safe, effective, and compliant solutions for the life sciences and mission critical industries.