HealthHero is a leading digital telehealth platform founded in 2019, headquartered in London, UK. It provides remote access to doctors and healthcare services through a suite of virtual healthcare offerings available 24/7 via phone, video calls, and online chat. The platform aims to simplify healthcare and improve lives by making it easier for users to access appropriate care and reducing the burden on healthcare systems and professionals.

HealthHero serves multiple user groups including patients via national health services, direct consumers, employees through employers, and policyholders through insurers. It facilitates approximately 3 million consultations per year and covers more than 30 million individual lives through its digital services. The company partners with governments, businesses, and insurers to deliver scalable healthcare solutions.

The company emphasizes a “whole health” approach that spans prevention, consultation, guiding ongoing health needs, and managing long-term conditions. Using technology, HealthHero focuses on early identification of health risks, providing fast access to specialists across over 30 health specialties, offering self-help tools, and combining clinical services with technology to manage chronic illnesses remotely.

HealthHero integrates gold-standard clinical expertise with innovative digital technology to provide high-quality healthcare access across several European countries including the UK, Ireland, Germany, and France. It is recognized as a member of the World Economic Forum’s Innovator Community, underscoring its commitment to improving global healthcare and well-being.

The company has expanded through strategic acquisitions to enhance its offerings across the primary care spectrum such as telemedicine, mental health support, digital triage, and other telehealth services. This growth strategy leverages sector expertise to enter new markets while ensuring best-in-class technology and service delivery.

HealthHero has positioned itself as a digital-first healthcare provider that serves governments, businesses, and consumers by delivering virtual clinics, 24/7 medical advice, capacity management tools, and integrated digital health platforms designed for efficiency and accessibility.