Merge

Merge is a software company that builds infrastructure for connecting products, AI agents, and workforce tools to third-party applications. Its platform is designed to make secure data access and integrations easier for businesses that would otherwise need to develop and maintain many separate connections. Merge serves B2B software companies, large enterprises, and teams building AI products.

The company describes two core products. Merge Unified enables businesses to add integrations to their own products through a single API, rather than building each connection separately. It covers categories including HR and payroll, applicant tracking, accounting, CRM, file storage, ticketing, knowledge bases, and marketing automation. Merge manages integration-related work such as authentication, data handling, monitoring, and maintenance.

Merge Agent Handler gives AI agents secure access to third-party tools and services. The company says it supports authenticated actions across thousands of tools, with controls such as scoped permissions and audit logs. Merge also provides model-routing capabilities through one API, including automatic failover when model providers are unavailable. These products are intended to help businesses build AI features and connect agents to company systems while retaining administrative controls.

For workforce use, Merge offers capabilities to distribute approved MCP servers and skills, connect employees to third-party systems and shared knowledge, manage model access and spending, and apply data-loss-prevention controls. Merge presents these capabilities as a way for organizations to make AI tools available to employees while maintaining control over access and sensitive information.

Merge says its customers use the platform to reduce the engineering effort involved in integrations, bring product features to market more quickly, and connect customer data across systems. Its website features examples and testimonials from companies including Perplexity, Foxit, and Telnyx. The company states that its platform is certified for SOC 2 Type II, ISO 27001, and HIPAA, and complies with GDPR.

Merge was founded in 2020 by Shensi Ding and Gil Feig. The founders started the company after encountering the difficulty of building and maintaining software integrations at B2B companies. The company identifies San Francisco, New York, and Berlin as locations for its global team; its headquarters are in San Francisco, California.