Knoxville, TN
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About Us

PerfectServe accelerates speed to care by optimizing provider schedules, streamlining clinical communication, and engaging patients and their families in the care experience. Our cloud-based software simplifies complex clinical workflows and schedules with secure and timely communication by dynamically routing messages to the right person at the right time. We drive more efficient care collaboration in all settings to improve patient outcomes and bring joy back to caregivers. PerfectServe has more than 20 years of experience and is a trusted partner to more than 500 hospitals and 30,000 medical practices. See our open positions at perfectserve.com/careers.

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Healthcare IT Today—a @HealthcareScene outlet—asked healthcare leaders for thoughts on the ways #technology is being used to address #burnout. Check out PerfectServe CEO Guillaume Castel's thoughts about the role provider #scheduling solutions can play: https://bit.ly/3LAKmrj

Modern #callcenter software is cloud-based and offers more flexibility and reliability than on-premise solutions. Learn more about some of the top challenges with outdated call center technology in our recent blog: https://bit.ly/3R9ozZ8

#healthcare #callcentersolution

It's no secret that #burnout is a top-of-mind issue in healthcare. It has a major impact on providers, including residents. Check out our blog to learn five ways better scheduling software can battle resident burnout: https://bit.ly/3BnbWFa


Congratulations to today's 2022 #NursesofNote honoree, Kimberly Bonica! Kimberly is an ICU nurse at
@HMHNewJersey's Hackensack University Medical Center. Thanks for everything you do, Kimberly!

#PerfectServe loves #nurses!

Optimizing the Healthcare Workforce with Technology #HITsm @MAXIMUS_news @perfectserve @HealthAVIA @wellframe @medevolve @infermedica @dinacare_inc @NextechEMRPM @StoryHealthAI @HelloPreveta @Lumeon_ @rapidai @pointclickcare @rhinogram http://www.healthcareittoday.com/2022/09/20/optimizing-the-healthcare-workforce-with-technology/

Jay Giganti joined PerfectServe in 2004 because he loved the idea of doing something that helps people. Today, he still loves the mission, and he enjoys the flexibility the company offers. Thanks for all you do, Jay!

Learn more about where we stand at 25: https://bit.ly/3TpFqJm

1,197 #sentinelevents were reported to The Joint Commission last year—the highest number since the Commission began recording these cases in 2007.

Read our #blog to learn how effective #clinicalcommunication can reduce—and even prevent—sentinel events: https://bit.ly/3PM2KxV

As you may have heard, #PerfectServe turned 25 last month. We talked with COO Jeff Brown about his time with the company and what the 25th anniversary means to him.

Read the full interview here: https://bit.ly/3xots9C

It's #NationalAssistedLivingWeek! Join us this week by celebrating all whose efforts make assisted living environments special, including staff, volunteers, nurses, and other providers.

Amanda Harvan is the Lead Advanced Practice Provider in the Geriatrics department at @SummaHealth in Akron, OH. Learn about the crucial roles this #NursesofNote honoree plays and why she's inspiring us to recognize #WorldAlzheimersMonth: https://bit.ly/3Bg9Gy8

When it comes to #provider #wellness, scheduling is a key piece of the puzzle.

Check out our @BeckersHR webinar with Dr. George Gilly of @OchsnerHealth to learn how an advanced #scheduling solution can improve clinical workflows while alleviating burnout: https://bit.ly/3JKAU3u

In celebration of PerfectServe's 25th anniversary, we'd like to honor some of our longest-serving employees. April Ward, one of our Customer Success Advisors, joined the team in 2007. We asked April what brought her to PerfectServe and what she enjoys most about working here. 1/3

Finding ways to fight the #burnoutburden should be a top priority for all health systems. How can the right scheduling solution be one of the keys to alleviating the #burnout problem?

Head over to our blog for more: https://bit.ly/3BnbWFa


Check out our recent blog to learn the top three issues with dated #callcenter technology and why more modern, cloud-based solutions are gaining popularity: https://bit.ly/3R9ozZ8


While #LaborDay marks the unofficial end of summer, its primary purpose is to recognize the many contributions American workers have made to our country's progress and prosperity. We salute all workers who make a difference by doing their jobs every day!

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Where is PerfectServe headquarters?

PerfectServe headquarters is located at Knoxville, TN.

When was PerfectServe founded?

PerfectServe was founded in 1999.

How many employees does PerfectServe have?

PerfectServe has 50+ employees.

What is PerfectServe's core business?

PerfectServe is Hospital & Health Care company.

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