Headquarters
Knoxville, TN
Company size
50+
Since
1999

About Us

PerfectServe accelerates speed to care by optimizing provider schedules, streamlining clinical communication, and engaging patients and their families in the care experience. Our cloud-based software simplifies complex clinical workflows and schedules with secure and timely communication by dynamically routing messages to the right person at the right time. We drive more efficient care collaboration in all settings to improve patient outcomes and bring joy back to caregivers. PerfectServe has more than 20 years of experience and is a trusted partner to more than 500 hospitals and 30,000 medical practices. See our open positions at perfectserve.com/careers.

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Sign up for tomorrow's #webinar to learn how @MethodistHlth augmented their transfer center with PerfectServe to:
- Improve bed assignment to completion times by 42%
- Reduce referral leakage
- Provide a consistent call-in experience

Save your spot here: http://bit.ly/3Y7SvIl

Over 25% of physicians in the US work 60-plus hours a week, a problem that is only growing. That's why powerful #schedulingsolutions are needed to balance schedules, battle burnout, and promote #workforcewellness.

Find out how in this new infographic: http://bit.ly/3xMZZ8M

Research has shown that meaningful recognition for #nurses can reduce #burnout and lead to higher job satisfaction.

Help the cause by submitting a nomination for our 2023 #NursesofNote awards program by April 14: http://bit.ly/3ZXOxTS

#NurseLife #Nursesrock

Do your patients get frustrated, confused, or even misdirected when they engage with your medical #answeringservice? You’re not alone.

With the right answering service solution, you can drastically improve the call-in experience. Find out how: https://bit.ly/3LDBKlE

Hey #CriticalAccessHospitals, we've got a solution for you! Your specific #securecommunication needs mean you don't need the extra bells and whistles that some solutions offer.

Read about our cloud-based, HIPPA-compliant secure messaging solution here: http://bit.ly/41w43rV

Nominations for #NursesofNote 2023 opened this week! Nominate a special nurse (or several nurses!) by April 14 with this short and easy form: http://bit.ly/3ZXOxTS

P.S. You're also welcome to nominate yourself! 🏆

#NursesofNote2023

Don't miss our Chief Clinical Officer Kelly Conklin's thoughts on including providers in larger decision-making conversations in healthcare. Kelly spoke with Janae Sharp and Dr. Subha Airan-Javia about this and more on a recent episode of their podcast: http://bit.ly/3Yupy9Q

A well-run #hospital call center decreases the manual burden on operators and reduces #burnout for clinicians. But there's one problem: A lot of #callcenter technology is stuck in the 1990s.

Read more about modernizing the call center here: https://bit.ly/3IqefL9

Many organizations still use on-premise #callcenter solutions that contribute significantly to communication breakdowns. Learn more about transforming the healthcare call center with PerfectServe's modern cloud-based solution: https://bit.ly/3ZNSIlK

Know a nurse who's gone above and beyond the call of duty? Time to submit your nomination for the 2023 #NursesofNote awards program!

Submit by April 14, and we'll announce the winners during National Nurses Week in May. Submit nominations here: http://bit.ly/3ZXOxTS

Join us March 28 at 2 PM ET to hear how @MethodistHlth deployed PerfectServe to move from a decentralized transfer experience to a centrally managed transfer center that drives a seamless call-in experience: http://bit.ly/3Y7SvIl

#webinar #callcenter

Your gender should never be a disqualifying or limiting factor as you move throughout your life and career. Let's #embraceequity today and every day!

#InternationalWomensDay

Looking for technology that reduces clinician #burnout and increases workforce capacity?

We've partnered with @Gartner_inc to offer a report that provides helpful insights about solutions in this space that can drive value for your organization: https://bit.ly/3lR5WPv

Happy #NationalDentistDay!

Dentists work every day to keep our teeth healthy and oral health in check. #dentalhygiene is integral to the overall health of our body, so let's take today to thank dentists and dental assistants everywhere for their important work!

Because healthcare is constantly evolving, we asked PerfectServe leaders—folks with deep clinical and health IT experience—to give us their clinical communication predictions for 2023. What's coming next?

Find out here: https://bit.ly/3GEP9G8

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FAQ

Where is PerfectServe headquarters?

PerfectServe headquarters is located at Knoxville, TN.

When was PerfectServe founded?

PerfectServe was founded in 1999.

How many employees does PerfectServe have?

PerfectServe has 50+ employees.

What is PerfectServe's core business?

PerfectServe is Hospital & Health Care company.

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