Xealth

Xealth provides a digital health platform that helps health systems aggregate, order, and distribute digital health tools, education, and programs through the electronic health record (EHR) and existing IT systems. The company describes its core capability simply: healthcare teams can order digital content, services, and over-the-counter items as easily as they do medications, and patients then access these digital health prescriptions from the provider’s portal so they can actively manage their health.

Through the Xealth platform, clinicians can find and order the right digital tools and programs for patients directly from the EHR workflow, send those digital health orders to a patient’s email or patient portal, and then monitor activity. The company says monitoring information can also be captured back in the EHR, giving care teams visibility into activity that occurs beyond the traditional visit.

Xealth’s offering is built around what it calls a single, centralized integration. This integration layer supports a digital vendor ecosystem, allowing health systems to organize and deploy multiple solutions through one connection rather than managing each tool separately. Xealth also provides a clinical interface and analytics, including customizable dashboards that help administrators assess the performance of their digital engagement offerings.

The company positions its platform around several objectives for health systems, including increasing patient loyalty and engagement, expanding access to care, and highlighting key service lines. Its materials describe digital content and programs as a convenient option for patients to access care and information, and virtual tools as a way to extend geographic reach without adding cost while serving underserved communities.

Xealth’s platform spans a range of digital engagement components, including patient education videos and documents, downloadable mobile apps and programs, devices and remote patient monitoring kits, RPM platforms and connected devices, and non-clinical services such as product delivery, transportation, and meal delivery. According to CB Insights, Xealth reaches 314 hospitals with nearly 90,000 providers and more than 35 million visits.

Xealth was founded by a team of consumer technology experts with backgrounds in cell phone, website, and interactive technology. In 2016 they joined Providence St. Joseph Health and saw an opportunity to apply digital technology to better connect doctors and patients using everyday tools: EHRs for clinicians and smartphones and computers for consumers. Xealth was spun out in 2017, adding healthcare experts and engineers.

Xealth’s investors have included Atrium Health, Cerner, Cleveland Clinic, MemorialCare Innovation Fund, McKesson Ventures, Novartis, Philips, ResMed, Providence Ventures, UPMC, and the Froedtert and Medical College of Wisconsin Health Network. Key clients cited by the company include Baylor Scott & White Health, Duke Health, Advocate Aurora, and Mass General Brigham. Xealth is now part of Samsung, which the company says extends its reach across more than 100 million devices.

Xealth describes its culture as focused on building a more connected model of care in which devices, people, data, and services work together. The company says its teams work on automating personalized patient engagement and giving care teams greater visibility into care beyond the traditional visit. It has earned best-place-to-work recognitions from Newsweek, BuiltIn, Fierce Healthcare, and the Digital Health Awards, and offers benefits including fully covered medical, dental, and vision premiums, 401K matching, flexible hours, a home office stipend, paid parental leave, and a fitness stipend.