Senior Project Manager

Built and managed a PMO, standardizing project processes and improving delivery efficiency by 20%. Developed and tracked company-wide OKRs, ensuring alignment with strategic objectives. Launched an IDP system and conducted 20+ workshops, enabling professional growth for team members. Mentored and coached 5+ PMs, supporting them in achieving their career goals. Led cross-departmental collaboration to streamline workflows between development, marketing, and operations. Designed educational programs, including a PM School, equipping teams with essential skills.

Conducted project audits, identified inefficiencies and implemented tailored solutions. Improved Agile workflows and adapted existing processes to meet unique project needs. Created transparent project documentation, including WBS, RACI, and Risk Logs. Facilitated kick-off meetings, retrospectives, and brainstorming sessions to ensure team alignment. Worked with the Shape Up methodology, ensuring effective cycle planning and team performance optimization. Resolved conflicts through facilitated discussions, clarified roles with the RACI matrix and maintained collaboration via 1-to-1 meetings and retrospectives.

Managed development teams (8-20 members), delivering web and mobile projects for diverse clients. Conducted project audits and introduced actionable improvements to boost team efficiency. Managed project budgeting, tracked costs, timelines and ensured alignment with financial KPIs. Designed and implemented detailed project documentation for better stakeholder communication. Facilitated regular workshops and retrospectives to resolve conflicts and improve collaboration. Proficiently utilized Jira and Confluence for project tracking and reporting.

Partnered with product owners to define project vision, timelines and deliverables. Facilitated roadmap discussions and forecast planning to align client expectations. Conducted KPI analysis to identify improvement opportunities and implement solutions. Coordinated cross-functional teams to ensure the timely delivery of high-quality outcomes.

Delivered end-to-end project management, ensuring high-quality outcomes within deadlines. Addressed and resolved conflicts while maintaining team alignment and motivation.

• Manage two cross-functional platform teams responsible for the development and evolution of Raiffeisen’s mobile banking ecosystem, focusing on scalability, reliability, and user experience.
• Own end-to-end delivery processes across complex initiatives, from early discovery and technical scoping to production release and post-launch support.
• Align engineering, product, and architecture teams around delivery goals, while ensuring compliance with banking regulations and internal security standards.
• Collaborate closely with C-level stakeholders and board members, providing strategic updates, aligning on priorities, and ensuring that delivery milestones support broader business objectives.
• Facilitate effective delivery planning and execution using Scrum methodologies, enabling continuous improvement and predictable release cycles.
• Drive platform maturity and reusability across squads, advocating for shared services, modular architecture, and long-term maintainability.
• Act as a communication bridge between business and technology units, ensuring transparency, timely escalation of risks, and value-driven decision-making.
• Track and report on delivery KPIs, team performance, and risk mitigation strategies to senior leadership.