AVP Branch Operations
- Location
- United States
- Rate, USD
- Not specified
- Work schedule
- Full Time,
- Links
- —
- Language skills
- English
- Available for Hire
- Yes
About me
I am an operational leader with expertise in strategic planning and procedure implementation, adept at enhancing efficiency and driving cost savings. I have a proven ability to manage and develop large teams while facilitating cross-departmental collaboration. I am eager to leverage my problem-solving skills and operational oversight in a leadership role to support organizational success. I regularly conduct and organize sales meetings and provide both positive and constructive feedback to peers and subordinates. My experience includes coordinating resources across multiple departments to achieve project goals on time and under budget. I have demonstrated strong problem-solving skills, resolving complex issues quickly and efficiently.
Professional area
Education
- January 2009 Bachelor of Science in Business Administration @ University of Phoenix
- June 2007 Associates of Arts degree in Business Administration @ University of Phoenix
Experience
- July 2017 - June 2025 AVP Branch Operations @ America's Credit Union
Coordinated resources across multiple departments to achieve project goals on time and under budget. Demonstrated strong problem-solving skills, resolving complex issues quickly and efficiently. Drafted policies and procedures governing daily operations at all levels of the organization. Developed and managed a team of 65+ professionals to ensure successful execution of high level service and sales. Implemented process improvements to enhance operational efficiency, resulting in cost savings year-over-year. Analyzed data from financial reports to identify areas of improvement in business operations. Facilitated open communication between departments to improve collaboration among teams.
- October 2010 - July 2017 Branch Manager / Dual Branch Manager @ America's Credit Union
Achieved awards/accolades for top customer service levels and sales goal achievement. Prepared and executed employee development plans and reviews. Aided in implementing and achieving strategic sales goals. Coached and mentored peers/subordinates in daily operations and goal achievement. Organized and implemented advertising promotion with outside vendors to increase sales results and increase market penetration. Responsible for cost center budgeting, including, but not limited to salaries, supplies, fee income, and marketing expenses. Forecasted seasonal and market changes/shifts and adjusted goals accordingly to ensure successful achievement of corporate goals.
- September 1998 - October 2010 Personal Banker / Teller Supervisor @ Rainier Pacific Bank/Umpqua Bank
Conducted presentations to local business and community groups. Provided both positive and constructive feedback to peers/subordinates.
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