Dynamic Certified WordPress Expert with over 13 years of experience delivering high-quality web development projects across multiple industries. Specialising in custom WordPress solutions, achieving an impressive average client satisfaction score of 4.91/5. Proven track record of optimising performance and responsiveness of websites, significantly enhancing user engagement. Equipped with a strong background in PHP and modern web technologies, ready to leverage skills to drive outstanding results for clients and contribute to robust business growth.
Completed over 280 web development projects for international clients, encompassing responsive informational websites and high-revenue eCommerce platforms while ensuring exceptional user experience and performance optimisation, achieving an average satisfaction rating of 4.91/5. Collaborated cross-functionally with clients to identify, troubleshoot, and resolve technical issues across a variety of CMS platforms, thereby enhancing site stability and user engagement. Engineered and customised scalable features using contemporary web technologies, frameworks, and APIs, which streamlined workflows and improved platform functionality.
Maintained and enhanced internal business management tools to bolster operational efficiency and scalability. Refactored legacy systems by migrating core functionalities to the Symfony framework, leading to improved performance and code maintainability. Implemented best practices in PHP development, utilising Symfony components to ensure secure, modular, and high-performing applications.
Supported entrepreneurs and small businesses in identifying and implementing tailored technology solutions that propelled operational efficiency and revenue growth. Evaluated existing business processes and recommended scalable digital tools to optimise workflows and enhance productivity. Collaborated closely with clients to align technology strategies with business objectives, delivering measurable improvements in performance and sales.
Deployed and configured custom WordPress websites for diverse clients, optimising performance, responsiveness, and SEO. Designed and developed tailored WordPress plugins to address specific client requirements and enhance site functionality. Collaborated with stakeholders to implement scalable, user-centric web solutions that aligned with business objectives and improved user experience.
Restructured core organisational systems to enhance scalability, performance, and alignment with evolving business requirements. Conceptualised and implemented independent, high-efficiency premium calculation systems to improve accuracy, speed, and regulatory compliance. Applied software architecture best practices to modularise functionalities, minimising system dependencies and streamlining future development.
Contributed to achieving key traffic growth targets, directly facilitating the companyβs successful acquisition of significant shareholder investment. Designed and instituted a master control matrix for the SEM sector, enabling near real-time tracking of performance metrics and strategic objectives. Enhanced campaign oversight and decision-making accuracy through the integration of performance analytics, improving ROI and operational transparency in SEM initiatives.
Executed comprehensive customer segmentation across nearly 100% of existing accounts, facilitating personalised marketing strategies and improved customer retention. Played a pivotal role in repositioning the business by transforming the directed area into a strategic pillar during a significant shift in the company’s line of business. Leveraged data-driven insights to align segmentation efforts with evolving business objectives, thereby enhancing operational efficiency and market responsiveness.
Increased department revenue from $50K to $300K annually over four years through strategic growth initiatives and performance optimisation. Expanded team size from 1 to 6 employees by identifying resource needs, streamlining hiring processes, and cultivating a high-performance culture. Drove sustainable business growth by aligning operations, sales, and marketing strategies with evolving market demands and organisational goals.
Developed and launched the PPCMatic system, an internal tool designed to simplify and automate the creation of Google Ads (AdWords) campaigns. Streamlined campaign setup processes, significantly reducing manual workload and consequently enhancing campaign deployment speed and accuracy. Enabled long-term scalability and efficiency in paid media operations by integrating automation and user-friendly interfaces into PPC campaign management.
Led the development of system projects that enabled the company to achieve ISO 9001:2000 certification, with solutions still in active usage today. Migrated the company’s email infrastructure, resulting in annual cost savings of $1,200 through improved efficiency and reduced licensing expenses. Designed and implemented control systems to enhance operational oversight, data accuracy, and compliance with internal quality standards.
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