I have a strong education in coding and a background in theatre that has honed my problem-solving skills and ability to deliver high-quality, creative products within tight deadlines. I am adaptable and excel in fast-paced, dynamic environments.
Bachelor of Arts in Theater (Technical Production and Design)
Full-stack software engineering immersive featuring an intensive 450+ hour program focused on development fundamentals, object-oriented programming, MVC frameworks, data modeling, and team collaboration strategies
β’ Developed and maintained various components of the company website using PHP, ensuring a seamless and user-friendly online experience for visitors.
β’ Collaborated with the marketing team to create and deploy email marketing campaigns, utilizing Cordial for email tracking and Google Analytics for performance analysis.
β’ Utilized HTML coding to create visually appealing and engaging email templates that were compatible across multiple email clients.
β’ Worked closely with cross-functional teams to gather requirements and implement website features, optimizing functionality and improving overall user experience.
β’ Actively stayed updated on industry trends and emerging technologies to propose innovative solutions and enhancements for website development and email marketing strategies, successfully increasing CTR by 5%
β’ Utilized data feeds to implement the company’s catalog of over 10,000 SKUs onto Amazon and NuOrder, ensuring accurate product information, pricing, and inventory synchronization.
β’ Maintained and managed SQL Database of 10,000 SKUs
β’ Re-originated unsellable loans and successfully cleared $30 million in tied up capital
β’ Streamlined processes by identifying product issues, saving $80,000 a year in concessions by preventing compliance failures.
β’ Liaised with operations, underwriting, closing, shipping, product, and compliance departments in order to translate mortgage jargon to borrowers.
β’ Utilized proprietary software that monitored pipeline to track and log status of loans.
β’ Reported feedback on the same software in weekly 1:1 with the product team.
β’ Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns by translating mortgage industry jargon to borrowers.
β’ Built and managed accurate sales pipeline to maintain high volume of activity, including social selling, emails and outbound calls.
β’ Performed cold-calling and follow-ups with leads to secure new revenue.
β’ Examined customer loan applications for loan approvals and denials.
β’ Originated, reviewed, processed, closed and administered customer loan proposals.
β’ Reviewed and edited loan agreements to enhance clarity and monitor compliance with requirements.
β’ Assisted borrowers with calculating debt-to-income in order to convert unqualified loans into approved loans.
β’ Monitored pipelines to track and log status of loans.
β’ Built and managed accurate sales pipeline to maintain high volume of activity, including social selling, emails and outbound calls.
β’ Utilized proprietary software to manage sensitive client information and update existing and new client profiles.
β’ Researched potential clients and markets to prepare for appointments.
β’ Proactively managed client correspondence and recorded all tracking and communications.
β’ Performed cold-calling and follow-ups with leads to secure new revenue.
β’ Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
β’ Offered advice and assistance to customers, paying attention to special needs or wants.
β’ Liaised with customers, management and sales team to better understand customer needs and maintain customer retention.
β’ Assisted in creation of promotional materials to establish and solidify brand identity.
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