Business Analyst

● QA reviewed 30+ applications for compliance with GDPR and Data Privacy standards
● Named the initial point of contact for any control related questions raised by application teams
● Assisted application leads in gathering business requirements to build evidence documents proving compliance
● Utilized PowerBI Dashboard to track outstanding control contradictions to manage remediations
● Worked alongside applications team to confirm data classification while overtaking the data classification review process
● Coordinated a comprehensive review of 500+ in-scope applications for annual control review process

• Directed control assessments by confirming controls satisfy business requirements and compliance
• Supported application leads to compose innovative business solutions in regard to third party audit team questions
• Assisted with auditing of applications by collaborating with application leads to develop comprehensive evidence documentation
• Led the analysis of Azure Deployment logs vs ServiceNow deployment tickets to uncover violations
• Designed extensive training documentation regarding key business processes and flows using Visio
• Guided biannual quality assurance analysis of applications with Developer Access Reviews
• Analyzed SOC reports for third-party application violations and exception analysis

• Individually drove testing efforts for Reports Team in 3 extensive releases (50+ defects/enhancements delivered)
• Participated in requirements gathering, development, testing, and delivery for new reports
• Created project documentation including release roadmaps, evidence documents, and defect analysis
• Led daily client-facing standup to update on progress, impediments, deliverables and manage client expectations
• Developed, implemented, and executed testing plans for each release
• Presented deliverable demonstrations and training seminars for recently released reports
• Delivered 100+ defects/enhancements, over 10 releases, using Excel/software knowledge

• Worked with end users during data migration to make transition from legacy system fluid
• Created Visio flowcharts to highlight key business processes for new software
• Led training and demonstration sessions with end users
• Devised inventive workarounds for end users when roadblocks appeared following data migration
• Participated in daily internal standup to report all impediments and defects found