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About Me

I am a results-driven leader with over 15 years of project management and leadership experience, dedicated to delivering structure to chaos. My ability to run and direct multiple projects simultaneously allows me to maintain a big-picture perspective across all initiatives. I am known as a complex problem-solver, often called in to fix projects that have stalled. When I take on a project, I own it completely, demonstrating accountability and integrity in my work every day.

My passion lies in providing cross-functional leadership to global teams that drive change. I thrive in remote environments with diverse teams that are motivated, hard-working, and dedicated. My leadership methodology focuses on encouraging engagement, mentoring, and guiding my team through solution-driven problems, empowering them to contribute effectively in their daily work.

Throughout my career, I have developed extensive expertise in operational leadership, business process optimization, and information technology management. I have a proven track record of steering digital transformation and PMO restructuring, delivering projects on time and under budget. I am known for turning vision and strategy into execution, establishing governance structures, and ensuring complex business requirements are met.

I have a strong background in analysis and reporting, identifying opportunities for automation and validation through measurable analytics. My mentoring approach fosters an environment where team members feel supported and empowered to learn and grow from their experiences.

I am committed to driving measurable outcomes and enhancing productivity across organizations. My experience includes leading large global cross-functional teams and implementing effective project management methodologies to achieve operational efficiency and strategic execution.

Skills

Project ManagementProblem SolvingSQLCommunicationData AnalysisSaaSCollaborationProcess ImprovementStakeholder ManagementRisk ManagementJiraReportingLeadershipAgileAutomationMicrosoft ExcelDevOpsChange ManagementMentoringVendor ManagementScrumDetail OrientedSAPOracleTeamworkAzure DevOpsMicrosoft ProjectMicrosoft VisioSoftware Project Management

Experience

IT Project Operations Manager @ Cooper Surgical
2024 - Present

- Hired to establish governance and optimize PMO operations for the IT Life Sciences division.
• Directed a $2.5M SaaS implementation through go live and aligning delivery with regulatory timelines.
• Established a formalized program management office, reducing time to market by 20% and improving project intake, prioritization, and budget tracking.
• Recognized with multiple leadership awards (CSI All Star Award, HR Spotlight, Peer Kudos) for strategic impact and cross-functional collaboration.

Director, DevOps @ Apexanalytix
2021 - 2023

Interim Director of Project Management concurrently
Recruited to rescue struggling implementations and improve delivery structure. Promoted and tasked with bridging product development and consulting. Promoted and tasked to drive the transformation of the DevOps strategy, improve delivery velocity, and expand leadership impact.
• Directed global DevOps operations; implemented standard roadmap planning, cutting missed milestones, and improving stakeholder alignment. Standardized project delivery across global accounts, launching the company’s first PMO toolkits and document repositories.
• Launched executive focused visibility metrics and escalation framework, enabling data-driven prioritization across $MM client portfolios. Created long-term planning frameworks that enhanced developer productivity and improved product marketing synchronization.
• Delivered an average of over $50k in additional sales revenue across Fortune 500 clients through creative custom solutions and reuse of tailored offerings.
• Delivered a complex 9-month SaaS implementation in 4 months, with record client satisfaction and executive recognition.

DevOps Manager @ Apexanalytix
2020 - 2021

Tasked with bridging product development and consulting; promoted based on innovation and client outcomes.
• Oversaw release cycles and development lifecycles for high stakes enterprise solutions; led redesign of intake prioritization and process handoffs.
• Delivered over $50k in additional revenue per Fortune 500 clients through creative custom solutions and reuse of tailored offerings.

Senior Project Manager @ Apexanalytix
2018 - 2020

Recruited to rescue struggling implementations and improve delivery structure.
• Standardized project delivery across global accounts, launching the company’s first PMO toolkits and document repositories.
• Delivered a 9-month SaaS implementation in 4 months, with record client satisfaction and executive recognition.

Senior Business Systems Analyst @ Centene Corp – HealthNet Federal Services
2017 - 2018

Recruited to modernize legacy processes and drive automation across operations.
• Achieved $250K annual savings by automating high-volume manual processes through system redesign and cross-functional alignment.
• Enhanced internal audit readiness and operational efficiency through reengineered business workflows and controls.

AP Senior Systems Analyst @ Verizon Communications Inc
2014 - 2017

Progressively promoted across projects, systems, and operational leadership roles, most recently to drive Finance Transformation and ERP Consolidation effort.
• Directed global ERP consolidation initiative, reducing 5 platforms to 1 portal and delivering high impact process standardization.
• Led global vendor portal rollout, achieving 75% adoption at launch and reducing fraud and manual overhead.
• Facilitated multi-year Finance Transformation initiative for Finance department ensuring smooth onboarding of new AP center and closure of old AP locations.
• Produced requirements matrix and data element list, map over 800 fields across five ERP's and sourcing contract management tool.
• Produced the Green Belt project that led to a certification resulting in reduced payment term change processing time.

AP Vendor/Banking Supervisor @ Verizon Communications Inc
2013 - 2014

Directed day-to-day activities of a team of employees, supervised vendor maintenance, 1099 reporting, pay cycles, and banking/voids.
• Facilitated multi-year Finance Transformation initiative for Finance department ensuring smooth onboarding of new AP center and closure of old AP locations.
• Maintained communications between the branch and management by creating daily, weekly, and month-end reports regarding operations and productivity.
• Expertly streamlined and standardized vendor processes in formation and support of finance transformation.
• Built a high-performing team, continuously trained, mentored, motivated, and offered constructive feedback.

AP Audit, Analysis, & Reporting Supervisor @ Verizon Communications Inc
2012 - 2013

Supervised direct reports. Played a key role in the development, documentation, and implementation of offshore control audits, KPI metrics, and SLA validations.
• Built ad-hoc queries for reporting and data analysis. Built, revised, and sustained systematic process documentation to coach and guide employees on unfamiliar functions with minimal support.
• Served as pivotal point of contact for SOX 404 control testing. Created and executed a streamlined cohesive process for organizing process walk-throughs, extracting data, and sharing information for 40+ audit controls.
• Recommended enhancements to streamline processes and enhance automation, resulting in additional cost savings.

Education

University of Phoenix
2003/2006

Bachelor of Science in Business Management

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