Global Program Manager and Business Transformation Executive

– Hired to establish governance and optimize PMO operations for the IT Life Sciences division.
• Directed a $2.5M SaaS implementation through go live and aligning delivery with regulatory timelines.
• Established a formalized program management office, reducing time to market by 20% and improving project intake, prioritization, and budget tracking.
• Recognized with multiple leadership awards (CSI All Star Award, HR Spotlight, Peer Kudos) for strategic impact and cross-functional collaboration.

Interim Director of Project Management concurrently
Recruited to rescue struggling implementations and improve delivery structure. Promoted and tasked with bridging product development and consulting. Promoted and tasked to drive the transformation of the DevOps strategy, improve delivery velocity, and expand leadership impact.
• Directed global DevOps operations; implemented standard roadmap planning, cutting missed milestones, and improving stakeholder alignment. Standardized project delivery across global accounts, launching the company’s first PMO toolkits and document repositories.
• Launched executive focused visibility metrics and escalation framework, enabling data-driven prioritization across $MM client portfolios. Created long-term planning frameworks that enhanced developer productivity and improved product marketing synchronization.
• Delivered an average of over $50k in additional sales revenue across Fortune 500 clients through creative custom solutions and reuse of tailored offerings.
• Delivered a complex 9-month SaaS implementation in 4 months, with record client satisfaction and executive recognition.

Tasked with bridging product development and consulting; promoted based on innovation and client outcomes.
• Oversaw release cycles and development lifecycles for high stakes enterprise solutions; led redesign of intake prioritization and process handoffs.
• Delivered over $50k in additional revenue per Fortune 500 clients through creative custom solutions and reuse of tailored offerings.

Recruited to rescue struggling implementations and improve delivery structure.
• Standardized project delivery across global accounts, launching the company’s first PMO toolkits and document repositories.
• Delivered a 9-month SaaS implementation in 4 months, with record client satisfaction and executive recognition.

Recruited to modernize legacy processes and drive automation across operations.
• Achieved $250K annual savings by automating high-volume manual processes through system redesign and cross-functional alignment.
• Enhanced internal audit readiness and operational efficiency through reengineered business workflows and controls.

Progressively promoted across projects, systems, and operational leadership roles, most recently to drive Finance Transformation and ERP Consolidation effort.
• Directed global ERP consolidation initiative, reducing 5 platforms to 1 portal and delivering high impact process standardization.
• Led global vendor portal rollout, achieving 75% adoption at launch and reducing fraud and manual overhead.
• Facilitated multi-year Finance Transformation initiative for Finance department ensuring smooth onboarding of new AP center and closure of old AP locations.
• Produced requirements matrix and data element list, map over 800 fields across five ERP’s and sourcing contract management tool.
• Produced the Green Belt project that led to a certification resulting in reduced payment term change processing time.

Directed day-to-day activities of a team of employees, supervised vendor maintenance, 1099 reporting, pay cycles, and banking/voids.
• Facilitated multi-year Finance Transformation initiative for Finance department ensuring smooth onboarding of new AP center and closure of old AP locations.
• Maintained communications between the branch and management by creating daily, weekly, and month-end reports regarding operations and productivity.
• Expertly streamlined and standardized vendor processes in formation and support of finance transformation.
• Built a high-performing team, continuously trained, mentored, motivated, and offered constructive feedback.

Supervised direct reports. Played a key role in the development, documentation, and implementation of offshore control audits, KPI metrics, and SLA validations.
• Built ad-hoc queries for reporting and data analysis. Built, revised, and sustained systematic process documentation to coach and guide employees on unfamiliar functions with minimal support.
• Served as pivotal point of contact for SOX 404 control testing. Created and executed a streamlined cohesive process for organizing process walk-throughs, extracting data, and sharing information for 40+ audit controls.
• Recommended enhancements to streamline processes and enhance automation, resulting in additional cost savings.