Customer Success Manager
- Location
- United States
- Rate, USD
- Not specified
- Work schedule
- Full Time,
- Language skills
- English
- Available for Hire
- Yes
About me
Excellent gap analysis, project management, resource management, solution architecting and troubleshooting skills repeatedly tested in high-pressure environments. Worked extensively with ERP Setups, Cloud Architecture, Development tools, on Financials, Procurement, Reporting and Customer Relationship Management modules.
Professional area
Skills
Account ManagementAnalysisBig DataChannel developmentCommunication skillsCustomer and Client SupportCustomer Journey MappingCustomer RelationshipCustomer RetentionCustomer SuccessDevOpsERPKubernetesMentoringOKR/KPIOperations ManagementOracleOrganizational SkillsPresentationRelationship ManagementSalesforce
Education
- 2009 Bachelors Degree @ Saint Xavier University
Experience
- October 2021 - March 2023 Sr Principal Success Manager @ Salesforce
- March 2020 - October 2021 Customer Success Manager @ Delphix
- October 2017 - March 2020 Cloud Solutions Architect / Success Manager @ CDW
- September 2015 - October 2017 ERP Cloud Solutions Consultant @ Oracle