Senior Business Analyst/Coordinator

As a Data Analyst at Apple, my mission was to harness the power of data to drive strategic decisions, demonstrated by creating dynamic, visually appealing dashboards that cut decision-making time by 25%. With a proficiency in machine learning, I developed models that predicted customer behavior and refined pricing strategies.

Experienced IT Support Specialist with over 11 years of experience in technical support and IT infrastructure management, specializing in Microsoft 365 services and advanced incident resolution. Demonstrated ability to maintain a 90% client satisfaction rate through innovative problem-solving and process optimization.

I am a hard-working and driven individual who isn’t afraid to face a challenge.

Dynamic and results-driven Operations Specialist with 10+ years of experience streamlining workflows, managing cross-functional communication, and optimizing processes to improve operational efficiency. Adept at overseeing complex order management systems, ensuring accuracy and timely execution across departments.

Admin and Operations professional with 10+ years supporting food service establishments as well as founding and managing a cafe Manages daily operations including creating and implementing policies and procedures, managing inventory, customer service troubleshooting, scheduling, bookkeeping, and compliance with legal regulations Experience with recruiting, interviewing, hiring and training teams of up to 20