Multi-talented Computer Science graduate with multiple years of experience in the DevOps field. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. With the traits of Restorative, Adaptability, Responsibility, Strategic, and Learner via Gallup.
Coordinated engineering assignments for multiple simultaneous projects to fulfill prescribed project requirements.
Provided independent technical reviews of operational procedures and plans to eliminate functional bottlenecks.
Designed administrative and maintenance procedures to provide optimal service uptimes and minimize service disruptions.
Provided technical assistance to Engineers during operational changes.
Performed operational design reviews to determine feasibility and budgetary impacts of new proposals.
Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
Worked with software development team on reported errors and bugs on newly released software and assisted in deployment of release fixes.
Helped streamline repair processes and update procedures for support action consistency.
Collaborated with vendors to locate replacement components and resolve advanced problems.
Devised solutions to operations issues related to Azure DevOps, working closely via phone, email, live chat and web teleconference.
Coordinated engineering assignments for multiple simultaneous
Designed and implemented Azure DevOps pipelines and build processes using YAML scripting.
Create custom Work Item Types using both XML and Inheritance process models
Maintained and Troubleshoot issues that occur using Version Control (Permissions, Authentication, Pull Request, Commits , Merges)(Git, Github, Azure DevOps, TFVC).
Implemented Azure Services within CI/CD pipelines for Azure storage, ARM, Azure VM, Azure F unctions, SQL Database , VNET, VMSS, Web App, Key vault.
Created pipelines that can efficiently access and compile build/releases that are required to be on a private network.
ARM Templates for deploying, updating and deleting Azure Resources.
Configured and maintained Self – Hosted agents to have access to the necessary dependencies of the pipeline code compiled.
Created and maintained Dockerfile for containerized CI/CD
Designed multi – staged pipeline to deploy into various environments on – premise and cloud based on required approvals (DEV,TEST,PROD)
Complete d migrations from on – premise TFS to Azure DevOps Services.
Manage Operating systems for 20,000+ NNS employees.
Monitor and Remediated Vulnerabilities to be compliant with NAVSEA and DISA.
Trouble shoot users issues with applications (SharePoint, Office 365, K2, TFS).
Manage Video platform for training purposes (QuMu).
Design Workflows for SharePoint.
Stand-up and Configure server farms for SharePoint and QuMu.
Remove data leaks within environments.
Create PowerShell script to Automate processes.
Enhanced availability of infrastructure through enterprise-wide planning, thorough testing, efficient implementation and comprehensive support.
Planned and implemented upgrades to system hardware and software.
Maintained flexible schedule and responded to after-hours and weekend emergencies.
Worked closely with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance.
Investigated new and emerging software applications within NNS to design, select, implement and use administrative information systems effectively.
Implemented new software applications and operating system roll-outs across business enterprise.
Communicated complex computer information into easy-to-understand terminology for non-technical individuals.
Performed diagnostics and testing keep systems working as expected.
Led and audited international subsidiaries and operational processes to mitigate risks.
Reviewed performance benchmarks and established metrics for future tracking.
Industrial Control Systems/Embedded Systems
Performed system upgrades, software installations, and troubleshooting infrastructure server issues
Provided summary status reporting of vulnerability remediation
Configuration of Splunk on systems and servers
Performing Nessus scan to determine vulnerabilities
Analyze assessment results and threat feeds
Using DISA STIG Viewer & SCAP compliance checker to analyze and report baseline security configurations
Reported security configurations as a guide to patch/harden systems (Dot Net, Firewall, Windows Server, SQL, &Java)
Used MMC& group policy editor to lockdown specific user accounts (Prevent access to administrative functions)