I am an enthusiastic and driven MS in Artificial Intelligence and Machine Learning student and IT professional. Although I am still enrolled in university, I have nearly seven years of experience in a professional environment, mainly with regard to Python, SQL, cyber security, networking, banking, finance, analysis, and general IT.
– Relevant courses include Management for the Computer Science Professional, Foundations of Artificial Intelligence, Principles of Machine Learning, Design and Analysis of Algorithms, Applying Machine Learning and Neural Networks – Capstone
– Dean’s List, 4.0 GPA
– Relevant courses include Quantitative Business Analysis, Information Systems Design and Analysis, Strategic Communication of Data Analysis
– Dean’s List, 3.8 GPA
– Engage with customers on escalated support issues or critical customer situations
– Provide expert systems design, recommendations, and configurations
– Perform in-depth diagnostics and troubleshooting using networking tools
– Assist customers with testing or troubleshooting of networking or cloud service issues
– Reproduce customer issues to verify problems and document steps to replicate for Support, Engineering, and Operations teams
– Conduct extensive research and development activities to identify and implement new technologies, tools, and methodologies that can enhance the product development process
– Analyzing user requirements, developing prototypes, and working closely with cross-functional teams to ensure timely delivery of high-quality products
– Thorough testing and debugging activities, creating user manuals and technical documentation, and providing ongoing support to end-users
– Providing exceptional customer service to credit union members by assisting them with their financial needs and questions
– Opening and closing accounts, processing deposits and withdrawals, and performing other routine transactions for credit union members
– Promoting credit union products and services to members and helping them to achieve their financial goals
– Manage and grow customer relationships, maintain revenue-producing “Book of Business”
– Sales and business development, meet and exceed sales goals, develop strategies to increase retention
– Risk management and compliance, conduct regular risk assessments to identify areas of risk
I’m a data scientist with a Ph.D. in Cognitive Psychology and a graduate minor in Computer Science.
I am a results-driven full-stack developer with a Bachelor’s degree in Electronic and Electrical Engineering and over 5 years of professional experience. My expertise lies in utilizing cutting-edge technologies such as Node.js, React, AWS, CircleCI, and databases like MongoDB, MySQL, and Postgresql.
Technically sophisticated professional with extensive experience leading IT teams, project management, cybersecurity program development, business innovation, and systems virtualization. Expert in developing innovative solutions and secure technology plans that provide value, align with business objectives, and follow industry best practices.
Dedicated IT professional with a solid foundation in Desktop Support Level II, seeking to transition into an entry-level cybersecurity role. I bring a robust set of transferable skills, including technical troubleshooting, networking knowledge, vulnerability assessment, and a keen understanding of user behavior.
Resourceful Engineering Program professional with a strong emphasis on cloud security and integration. Proven experience in building and nurturing stakeholder relationships, leading diverse projects, and driving solutions that exceed client expectations.
